Customer Ratings & Reviews

As a past employee always get the protection! Trust me. It comes in handy for every day wear and tear that the manufacturer won't cover at all... I've dealt with a lot of it.

The production plan is a good deal for your products

This is my first LG purchase with washers. We had our Maytag for 20+ years. I did my research and this was the one plus getting a warranity is always a good investment on a high price item

I always buy the geek plan...it has saved us more than once...a lot of times a product goes out within 30 days and one item right before the warranty end...saved by the bell...

Good vakue. They offer 20 percent off with total tech support subscription. I would definitely recommend this plan.

The technician installed my washer and dryer fast and effectively. Looking forward to their mounting my tv.

Glad i brought this. I was having problems with my washing machine when I first brought it and they came right out.

No way so that’s been very reassuring. We haven’t had any problems with the unit

For the little bit that it cost, don't even hesitate to buy the five year protection plan from geek squad. I promise you, the peace of mind is worth 10 times what it cost

Put in a rental home to replace whirlpool machine. Quick and professional install

Great product helps a lot when you need it for ser

Purchase a warranty with all electronics todays because China is making garbage products that we have to buy

Purchase a warranty with all electronics todays because China is making garbage products that we have to buy

You never know you need help until your purchase is trouble.

Must have Washer & Dryer Warranties. You never know what could happen! Better to be safe than sorry!

We have been without a washing machine for over 6 weeks despite purchasing an expensive warranty from Geek Squad. Despite having ordered and received the parts needed for the repair, we have had 3 scheduled visits, each with repair people failing to show up without notice. We have made more than 8 lengthy phone calls to Best Buy, having to repeat the problem and being disconnected 4 times. When we called at 3 p.m. for an update regarding the most recent scheduled visit, we were first told "the parts were unavailable". When we said we have the part which was ordered through the warranty, they said " the technicians didn't come to work." When we asked why we were not notified when it was after 3 p.m., we were told that the company is "unable to contact technicians during the day." We were then told we could exchange our washer for a new item. When we tried to do so, we were told we actually couldn't exchange the item and would have to wait once again and hope their unbelievably unreliable repair company (which "cannot be contacted during the workday") would show up. If you want this type of service, go ahead and purchase from Best Buy.

Love that I don’t have to worry if there’s an issue

Setting up appointment was easy and fast. The appointment was within the same week. Technician was knowledgeable and helpful.

Definitely needed the 5 year Geek Squad warranty for my new washing machine.

Love geek squad they always know how to troubleshoot or fix my problems