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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 5749 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 141 Showing 2,801-2,820 of 5,749 reviews
  • Rated 5 out of 5 stars

    Service Plan that works!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The five year protection plans are great. As a total tech member you get a discount that makes it really affordable!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    none

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The production plan is a good deal for your products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm glad that I have this coverage. I have not (thankfully!!!!) had to use it but it gives me great peace of mind knowing that if something goes wrong, I have this coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed our refrigerator quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Five year Geek Squad protection is really helpful to feel safe about my purchased products. Feeling extra safe

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Makes sense to extend warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the added cost for five yrs of protection especially since the first version of the same Wirlpool washing machine ((Duet model) pooped out after only five yrs. not making them to last anymore.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reasonable price for the extra years of protection. Luckily haven't had to use it, but it's nice to know it's there if we do!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Basic protection for appliance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope I will never need it! I hope I will never need it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great comfort

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a defective pump on our washer when we received it. The Geek Squad came to fix it, and due to the inconvenience they provided us with an extended warranty

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Washer and dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer and dryer works good, no issues. Able to do many loads in a day

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed extra cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new washers and dryers are so complex with so many features. Too many things could go wrong. A service call costs just about as much as the extra warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't purchase a warranty on my last washer only lasted 6 years this time I purchased the warranty and when it's about to expire I will purchase another 3 years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to use this geek squad protection plan, but generally I enjoy the protections!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replaced product - hassle free

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used my Geek squad and it was easy to replace my product. Hassle free

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer & Dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was unloaded and set up safely with instructions about my units themselves. Very professional and helpful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sweet and simple device that was easy to purchase with 3 year protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech's were very professional and neat cleaned away all debris would definitely recommend two nice guy's

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Five year protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Five year protection plan which we bought for our washer dryer! We always buy protection plans at Best Buy’s which is the best thing we’ve ever done!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad for the win!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We never expect things to go wrong with our purchases. In the middle vent that something does, Geek Squad is always there to solve problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great investment. Plus it is discounted if you are a TT member. Can’t go wrong with a 5 year protection program.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sleep well. They own it for 5 years

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind for 5 years. No worries. If it’s broke, you won’t be!

    I would recommend this to a friend