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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 5723 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 149 Showing 2,961-2,980 of 5,723 reviews
  • Rated 5 out of 5 stars

    Wonderful service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Deffiently worth getting for big appliances. Service was great. They even called to apologize and make sure I was ok with what was goin on.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good insurance but haven’t used it yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use it yet. Got it on an open box open that was going in a rental house. Didn’t want to deal with any issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will always get the geek squad protection plan i have had zero problems with them. And customer support is great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never with out it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It never fails if you don’t get it the product will dye the day after the warranty is out. Best Buy always take care of everything well worth the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer and dryer set installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents removed my old washer and dryer and hooked up my new set with no issues. Very kind and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did it myself

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mounted my own tv its easy....but if you need it done geek squad is good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have always been so great to work with. The only downside to them is it’s hard to get a person on the phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad rules

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad answered all of my questions quickly and made new technology updates easy to understand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad rules

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad answered all of my questions quickly and made new technology updates easy to understand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad rules

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad answered all of my questions quickly and made new technology updates easy to understand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that its super quiet.. i must have the matchin dryer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad service is always worth every penny, fast response and great service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great peace of mind to avoid unplanned repair expenses.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very professional and polite, they came and work on my washer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind included

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used this coverage for a repair in the past and was totally satisfied, so will and did purchase it for this item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I wouldn’t buy a major appliance without it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best way to ensure your appliances are future proof

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Warranties are always a good addition. Never know what will happen to a product, so a piece of mind it great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thumbs up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy is the best when it comes to extended warranties & warranty work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is comfort in knowing my new Samsung Equipment is covered by a 5 year Geek Squad Warranty!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Geek Squad service they provide. It worth every penny!

    I would recommend this to a friend