Customer Ratings & Reviews

Great prod at a gr8 cost. The machine performance is a 9 out of 10. The vibration tech. wears out within the first two years. Other than that very clean wash. I love the self clean tech. Helps keeps down built up orders in the tub.

I called geek squad about my Samsung washer well they couldn’t work with that I had to call Samsung. They had me pushing the wrong two buttons my 17 yr old grandson showed me the correct two buttons to push. SMH they need to hire him

Wonderful product dries well and very fast. Quiet for those late night washes

The warranties are affordable and worth the money.

I will always get the extended warranty from Best Buy. They honor their warranties. They dont argue with you or anything. I have had them for my appliances always.

Always buy extener warranty with large purchases. Only downside is that if you claim, you lose the remainin years/months of warranty and have to rebuy for replacement product. If I did not lose the extra year of coverage I paid for I would have given it 5 stars.

Easy delivery from friendly guys! They called me on the way to my home, arrived on time and were very friendly. They picked up my old washer and dryer and dropped off the new one in about 25 mins. I was very happy with the service.

The contracted company that installed the drier broke my hardwood floor. They need Geek squad to do all of the installation. This is the 5th time I’ve had problems

A five year warranty on new washer for a very reasonable price. I no-brainer.

Having the 5 year Geek Squad coverage is a great bonus to any product. Made my purchasing a new dryer easier and made me feel more confident.

Excellent product we love it. No issues really quiet when is washing and drying.

I'm glad to have ordered Geek Squad protection for our new LG gas dryer, even though I hope never have to use it!

Have never had to use them, but it’s nice to know they are there if needed.

This reflects my experience with Lowes warranty service and how Best Buy promises to be better. Just over a year ago I purchased a Samsung from Lowes. After about a year and 2 months it stopped working. I did have the extended warranty so I called to make a claim. Lowes contracts with a third party to do repairs. They made a big deal about having the serial number and model number (which they should have already had from the purchase) so they could have the right parts. They arrived without the right parts and tried to order. Did not follow up well. I had to keep calling back and then find out they didnt think it was worth fixing. 4+ weeks later I am finally getting a check for the purchase price of the item. This is where Best Buy comes in. I asked about all of these things and they made it seem very easy and seamless. Geek Squad in most cases comes out for the repair. If they cant fix it, you get a new one. Their warranty also comes with power surge coverage which is not covered from Lowes. I havent had to make a claim but this is already better than Lowes.

Added this to our washer and dryer purchase, with the price of things now days you can’t beat this protection plan.

Help is always here when you call they have the answer .

I am a new homeowner and single so this washer/dryer combo is great for me. The items look nice and they are very easy to use. I have only had these items in my home for a few weeks but so far they have worked great. My clothes are clean and fresh which is really what you buy a washer/dryer for right? so no complaints on that front.

Good product. Good pricing. Very affordable. Five stars

Got the geek squad protection plan. I haven't had to use it yet but I do feel at ease knowing I have it. I've always had great protection with all my other geek squad protection plans

I have not used this for this purchase, but i ha e used them in the past- great service!