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Customer reviews

Rating 4.6 out of 5 stars with 5678 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 188 Showing 3,741-3,760 of 5,678 reviews
  • Rated 5 out of 5 stars

    Good insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend for appliances. And worth it for the 5 yr over the 3 yr.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Service not what I expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When my washer quit working (clogged drain pump) I had to wait almost two months and make 3 calls, and one visit to best buy before I could actually get someone to come look at it. I live in a rural area, and even though I verified the woukd service my address before purchasing, they did not want to uphild their part. More headache than it was worth for an issue i couldve fixed easily myself if it werent for the fact that doing so would void the warranty.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even the appliances need protection. Anytime I need service, just call that's all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great machine and very quiet compared to our old one. delivery was great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad made the exchange easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working with geek squad was easy and the customer service is excellent

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got suckered into buying this warranty. Best Buy claimed to have great service. That’s why I spent 3 hours on the phone trying to get a refund on the accessories for a gas dryer we had canceled. Like why would I want to keep the gas accessories if we can’t do a gas dryer. Waste of time with Best Buy.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope I don't have to use the warranty but glad the geek squad will be there if there is an issue with my washer and deyer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used them in the past, professional. Easy to contact.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for sharing this with us! We're glad you've had great experiences so far! It's definitely important to have peace of mind on your investments. If you have any questions or need any help, please let us know!

  • Rated 5 out of 5 stars

    Recommend this for major appliance purchases

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad 5-year protection plans are worth the cost to protect your investment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No brainer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recommend buying this with every single Best Buy purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mean I purchased this just incase anything goes wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A good idea for new appliances

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that the geek squad offers this extra protection, in addition the the appliances’ warranties. Peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This plan covers everything that needs to be covered. I haven’t had to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t needed to use it yet, but happy I have it just in case

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and very professional this store one of the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always need this! For when life happens, you never know

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivered & Installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer and Dryer delivered and installed. Connected all gas and water lines.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to take advantage of this, hope not to have to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek sqad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use theygeek sqad for delivery only need gss valve they would not hook up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT. .

    I would recommend this to a friend