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Customer reviews

Rating 4.6 out of 5 stars with 5723 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 191 Showing 3,801-3,820 of 5,723 reviews
  • Rated 5 out of 5 stars

    Good Service Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent plan for the money. I have looked at other company programs, and Best Buy has the best program for service

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek squad maintenance plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought the 5 year protection plan for product failure. The last item we bought this on, someone at Best Buy decided to cancel it out after 3 years and they wouldn’t do anything about it. Hopefully, we don’t need to use the plan ..... but if we do, hopefully it gives us the peace of mind for the full 5 years we bought it for.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always say geek squad is a great investment and there service is great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Title

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope that we don’t need this warranty. But I’m sure that it won’t be a problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value on large purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Piece of mind and quality service, no worries , they do the job without issue

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mean I purchased this just incase anything goes wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have in case something goes wrong with the product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is worth it. It covers way more than other store warranty/protection plans and is also a lot less expensive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always need this! For when life happens, you never know

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Long wait time for large appliances

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is the best the only thing that it takes a long time to get technicians to check large appliances

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad forever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    havent taken my washer in yet, that's gotta say something bout quality, que no?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this option no questions asked simply return and get new one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s reassuring to know that we can go to any Best Buy for Geek Squad support

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always use the geek squad. They keep my products working or easy to exchange.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The main reason for buying my product with Best Buy was because of their customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven't Used This Yet...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    And I hope we don't need to...I got this for my mom's new washer, dryer and toaster...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven't Used This Yet...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    And I hope we don't need to...I got this for my mom's new washer, dryer and toaster...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having a 5 yr warranty for any electronic or household appliance is the best way to go

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great 5 year warranty in case the item were to break.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection plans are always a good idea with today appliances and the potential for electronic problems

    I would recommend this to a friend