Customer Ratings & Reviews

We value the Geek Squad services very much. It provides us with peace of mind.

fantastic deal for five years no worries great job on delivery and set up

Highly recommended for any washer and dryer these days. "They don't make em like they used to" is a saying that applies to washers and dryers more than maybe any other expensive appliance. I think there's maybe one or two brands that still make washers and dryers in America, and they're not super well known, and even they don't make their new ones like they used to. But literally everything else is Chinese or South Korean and designed to be unrepairable and fail within 5 years. Geek Squad warranties are legit, and 5-years' peace of mind is worth every penny.

I DO NOT buy any big item unless I can purchase a extended service agreement. This came right on time. I'm in good hopes that I won't have to use this within 5 years but just in case cause you never know now days, it's necessary for me to have.

I had so many problems with this dryer when first purchased. The heating element went out after about a month of having it. It was worked on about 6 different times before they replaced the heating element. No problems after it was replaced.

I have had several electronic items go out. And the added protection saved the day. They don't make things like they used to is for certain

This warranty for my washer makes me feel confident to throw my dirtiest clothes at the washer and not have to worry if the AI decides to take over the other appliances.

After a lot of trouble shooting on a washer unit issue the store went ahead and replaced the unit. Install was professional and extended warranty was worth the price for major appliances.

Very good plans and they stand behind exchanges or returns with no questions asked

This was purchased for a LG electric dryer to cover for damage even related to normal wear and tear. Being that we use our electric dryer almost daily, it makes sense to purchase this relatively inexpensive plan just in case. The fact that newer electric dryers have built-in computers and are virtually impossible for the end-user to repair, I feel that this protection plan is well worth the price. The plan even covers for damage caused by where in tear witches pretty incredible.

I love this set!!! And the paymenr arrangement agreements offered!

I bought the geek squad warranty and I hope to never need it but just in case it was very affordable and worth the ease of stress

Geek squad is a great addition to my product. It gives me a peace of mind knowing my products are protected.

First several guys that serviced my old dryer were untrustworthy and were no help at all. The last geek squad guy was amazingly helpful and honest. Very professional and customer oriented. This review is for the last geek squad guy that serviced my old dryer.

Great customer service from geek squad as always! ❤️

This is a MUST have! Their service has been great and absolutely worth it!

Fortunately I have not had to take advantage of the warranty or extended warranty and I hope I don't have to. But having the extended warranty at a reasonable price gives me great piece of mind. If the service is as professional as the installers were, I trust that any repairs I need to have done will be a great experience.

I am loving my washer and dryer set. Very quiet when it's running.

I got this set for my daughter to replace a set she had and she loves the extras that came with it. She knows when the cycles are done.

I ALWAYS get this coverage for any major appliance i purchase. If you have ever had to make a warranty claim with any major manufacturer, you know that its a HUGE pain in the rear and almost worthless because they really don't help. I was told by a friend about this plan best buy offers and how easy and great it was when they had to use it. Once he told me this, I have been purchasing all of my appliances with Best Buy and ALWAYS add the protection. I recently had to make a claim with my washing machine. They were so helpful. I owned it for two or three years and the buttons stopped working. They actually just replaced my washer with a brand new, bigger washer at no extra charge. I am so glad that I bought this coverage and will continue to do so!