Customer Ratings & Reviews

This is must to have for all of your home appliances.

extra large capacity accommodates king sized comforters.

5 year peach of mind for a few bucks no brainer!!!

From previous experiences they have been excellent.

Good product, does what it says it will do and easy set up

Got it for my washer and dryer had it before good service

Great price for a 5 year warranty on a washer and dryer

Absolutely the worst and a total waste of money. Made 2 appointments to have by Samsung Dryer repaired, not even 2 years old...which is junk as with many products made by Samsung. Part of why I purchased the Geek Squad protection. Both of those appointments were cancelled by whomever at Best Buy without my knowledge. The last attempt, despite getting a confirmation text, no one bothered to show up to repair the dry nor did anyone give me a courstesy call to notify me of the cancellation. These 2 attempts don't include chatting on line with an "agent", whome claimed they made an appointment. When I called Best Buy they had NO record of an appointment being made. My next step if they fail to show again, which I am confident they likely won't show, is to contact the BBB. Save your money folks.

GeekSquad has always been helpful and process is easy.

Used geek squad in past good dealings will buy extra warranty again

Great to have the extra security of a service plan.

Bought a Maytag Washer 04/13/2022. A week ago on 11/13/2024, about 3 years later Washer would not work. Got an error code F7E1, to call repair. So I called Geek Squad because I had a 5 yr. Warranty protection. Said it would take one week. They arrived a week later and said it would take another week to get part and said no guarentee that part Main Control Broard would fix it, only it would give them information needed to fix it. Now we can't wash for another week, it not longer. I will never buy a warranty from Best Buy again.

I would definitely recommend this with your purchase.

Knowing the rate and frequency of failure makes this a great way to ensure that when yiur machine gets to breakdown exactly one month after expert of manufacturer warranty. Get this. It’s peace of mind in the long run

Most important to have when buying major appliances

Best buy service is an absolute disaster; if it’s not solved in one phone call, then it won’t be solved. They tell you they will call you back and they don’t. They guarantee gift cards, proper service, and refunds - AND THEY DONT. I have been through the wringer for nearly three months for a proper washer and dryer. I have never felt the need to go through so much. An absolute joke.

I have not had to use this but am glad it was offered as an option!

I feel a lot a safer with the extended warranty....

Great for people interested in actually completing multiple purchases. I didn't really use it

geek squad delivery and installation is flawless! great service