Customer Ratings & Reviews

Love my new Maytag, but there seems to be an issue with the glass lid hinge. Had to have the lid replaced not long after purchasing in 2019 due to the plastic around the hinge breaking so the lid would no longer lock and the machine would not run. The Geek Squad were very helpful. Now 3 1/2 years later, the plastic has broken again. Hoping for a successful replacement as before.

Unfortunately, we have had to use the Geek Squad Servicing twice now and both times Robert has solved and repaired our issues. Highly recommend purchasing the 5 year Geek Protection---It works for no additional costs after initial purchase!

I'm here from my review on the matching washer. We purchased this set and couldn't be happier. We had Best Buy do the install because we wouldn't know how to install this gas dryer. They checked for a gas leak before they left and completed the install quickly. 2 things: don't set anything on top of the dryer, I see small little scratches already, but that's our own fault and if you need to switch the door to the other side, save the $50 and do it yourself! There are tons of youtube videos that can show you how to do it.

Works great, 3 years never had an issue. Just need to keep up with normal self clean.

Love it can’t complain this product is the best one I’ve used yet!

Bought it in August 2024 so far is a great dryer, we are a big family and do laundry every other day. will see how it holds up

This machine works great for our family and lov the ventless

I don't write reviews often, but I have been so blown away by how much Best Buy's/Geek Squad's Complete Protection Plan has improved that I had to pass on the information. Ever since Geek Squad took over the service (it used to be a third party entity), the level of customer service and ease of filing claims has improved IMMENSELY. I very seriously and honestly could not recommend it enough.

Did what needed to be done and delivered.. no complaints at all!

i had geek squad service plan before and they were very helpful when my freezer went down

Best service and customer service in the game right now, definitely recommend!

Love the geek squad, they are always on top of everything. We have had many hiccups with third parties to come out and repair, but Best Buy is always available and ready to help when and if any issues arise. Thank you

It has really been a good experience having geek squad protection plan on my appliances.

Great warranty, technician was efficient and fixed my washer that had electrical problems

Great products and servicemen upon installation of my new washer!

We were in hopes the warranty would not be needed when purchased. Had to use it twice. Now it's expired and have issues again with the dryer. Darn.

iPhone 8-plus battery was old and weak. Scheduled for replacement with Geek Squad and had appointment for less than a week out. Took longer than my slot time to get signed in, but afterwards everything went great! Took half the time and cost to replace the battery than the Apple Store did on a different phone.

Adding on the 5 year Geek Squad total protection coverage was the best decision ever! I highly recommend adding protection/coverage to any major appliance purchase if it's offered.

had my washer for 2 years, it went wonky, called geek squad, they arrived, assessed, called me later that day.. Replaced BRAND NEW WASHER!

I had an issue with my washer and they came to repair it they did a good job I’m very satisfied with the repair