Customer Ratings & Reviews

4 Stars - I have not used the service yet and really hope there is no need to. I will adjust the rating if I need the service.

Bestbuy replace a Washer that goes with this dryer didn’t need to if the installation guys would have been better I wouldn’t have needed to even use my geek squad service it was nothing wrong with my washer except a bag was stuck in the outside vent. My tv was installed quick and professionally

So far so good. The LG washer washes clothes with high efficiency. Uses minimal water, but cleans clothes well. Our clothes comes out wrinkle free and smells very clean compared to our old set. Settings on both washer and dryer are easy enough to understand. Never had issues with LG brand and I'm hoping this set will last us for years to come.

The washer and dryer are big enough to fit 3 king size comforters and they run quiet enough that my baby can sleep without disturbance. The Blue brushed finish is really cool. The pet care wash runs longer than normal but cleans pet hair well

I only buy from best buy because of the amazing warranty. You should too.

Installed my appliances quickly and timely. Arrived within a good time frame.

MY WASHER BROKER DOWN AND I HAVE THE 3 YR IN HOME WARRANTY ON IT THROUGH GEEK SQUAD. I CALLED AT 1PM AND THEY HAD SOMEONE AT MY HOUSE BY 430 TO FIX IT. THE TECHNIICAN WAS GREAT, VERY KNOWLEDGABLE AND WENT THROUGH EVERYTHING WITH ME AS TO HOW TO CLEAN THE FILTERS THE DETERGENT DRAWER I WAS VERY IMPRESSED WOULD HIGHLY RECOMMEND.

The washer and driver were out first appliance purchase for our new home we moved in back in July. So far they are working well and clothes come out clean. I am still learning to adjust all the different t buttons as everything now is digital.

The Beat Buy sales team took the time to throughly review the extended warranties.

Having geek squad protection, on certain things is a must especially a large appliance like a washer/dryer combination. The services they offer are outstanding, and completely worth the small chunk of change that you will pay for peace of mind.

Work great! Very happy after a few weeks of purchase

Definitely worth the purchase bought a dryer2.5 years ago it couldn't be fixed. So upgraded to a bigger better dryer thanks.

I've used geek squad for 5 years on other purchases and started a new 5 years with them. They are very efficient and explain your problem and how they are going to fix it. They do come within a reasonable amount of time

The service is great customer services is great. There timing is good the are professional.

We definitely feel protected with the warranty we purchased for our dryer, as we know Geek Squad maintenance and repair services are good and reliable.

The customer service at this location in burbank was great! The employee was very helpful in helping me pick out the best washer for me. Never

Great purchase experience the perfect appliance, customer service always willing to help

Beautiful, functional, sleek design, easy to use, very quiet, several cycle options to choose from or customize to your own preference. Absolutely no regrets in purchasing these. Pedestals are a huge plus and look awesome together. Great value!

We purchased Geek Squad protection for our appliance because previous experiences with Geek Squad have been positive and it gives us more comfort knowing a local crew would respond if needed. We haven't had reason to use this yet but believe Geek Squad would do a good job if called upon to help. I hope we never have to use them :-)

The agents delivered my washer and dryer on a third-floor apartment complex with ease, smooth installation, and they were very gentle with my new washer and dryer. Excellent service.