Customer Ratings & Reviews

I've used geek squad for 5 years on other purchases and started a new 5 years with them. They are very efficient and explain your problem and how they are going to fix it. They do come within a reasonable amount of time

Always protect your appliances with a service plan, you never know what will happen when the warranty expires

Always good to have a Geek Squad warranty/service setup for your appliances from trusted professionals. Worth it to have it. Awesome service.

It’s nice that they offered extra protection, it allows for no worries!

Already have a my Best Buy protection plan, but we always get the extra two to three years of protection on all electronics

[Employee of bestbuy] Is used constantly in my household, holds up just fine with daily usage & the wide range of settings is really nice

GeekSquad always stands behind the products. Service has been quick and efficient. If an exchange is required, that is also handled quickly.

Not sure how well this will work since I just got the machine less than a month ago. the amount is too much for only 5 years

Bought the set with extraa warranty (first time ever). Developed an issue with the dryer and found out that i had a warranty still on the dryer Within 24 hours of problem starting, the geek squad has a brand new dryer being sent to my house. SERVICE!!!!!

Good service definitely recommended. ..............

Hope to never need it ... but it is good to know that If I do, I will get 100% purchase price back if something cant be fixed, etc! This means it is NOT pro-rated like a car battery that depreciates over time. 1st year they work in conjunction with manufacturer's warranty, and then 4 yrs after. Like I said, fingers crossed I will never need it as long as the products live up to the manufacture reputations!

[Employee of bestbuy] The process for adding the geek squad protection plan was smooth and easy to do. No hassle and very quick. Highly recommend!

Can always count on geek squad to help. Great service

I’ve always had great luck with geek squad service. It pays for itself. I’ve had it on a robotic vacuum that had issues & I ended up with a new one. The newest geek squad protection I got was for my new washer. That way I don’t have to worry about my new appliance!!!!

Works great! Does a really great job with large loads! would recommend. Geek Squad installed everything no hiccup in 20 minutes!

This paid off well when my LG Washer died 13 months after purchase. The call in process was quick and easy and the in-home tech was on time and knowledgeable. The service was good and there was no difficulty in working out a fully covered (same or lesser priced) replacement.

I usually get an extended warranty when offered and for the past 10 years I have never had to use any of them. Good products.

The agents delivered my washer and dryer on a third-floor apartment complex with ease, smooth installation, and they were very gentle with my new washer and dryer. Excellent service.

Delivered on time. Multiple reminders for delivery and installation was smooth. Respectful and polite.

I bought the Washer/Dryer Heat pump Dry , and as someone who worked servicing appliances for 27 years, I know things can happen, and I also know the technology these machines have now , I needed the Geek Squad on my side !!