Customer Ratings & Reviews

they set up my washer and dryer very quickly and removed my old units. they were fast and friendly.

Well worth the price. When washer failed and couldn't be repaired we got a new machine with free delivery old machine hauled away

I went ahead and got the 5 year plan for my Insignia 4.5 washer and 7.5 dryer. The agents installed in a fast and professional manner. They answered all my questions and concern. Nevertheless, the 5 year warranty just add a level of extra protection and comfort that my wife wanted. Hope I don’t have to use it, but it will be ready when needed.

We purchased Geek Squad protection for our appliance because previous experiences with Geek Squad have been positive and it gives us more comfort knowing a local crew would respond if needed. We haven't had reason to use this yet but believe Geek Squad would do a good job if called upon to help. I hope we never have to use them :-)

Works super good, very heavy! Just pay for delivery lol

Always love getting what I need at best buy. Only place I ever get the warranty, because its the only place I trust. Very easy and professional, cant imagine going anywhere else. Thank you!

Buying extended warranties used to be a tough decision for us. As consumer grade appliances seem to be engineered for shorter lives, it seem more likely we will experience a failure in the lifespan of the warranty. Our old dryer was serviced under an extended warranty and due to a parts shortage triggered a replacement where we got the full value of the previous device purchased (not including the extended warranty price). Glad we had it!

Im absolutely elated with my purchase , the features on both items makes washing and drying a joy without a long wait time of completion. I recommend these two products for anyone home addition.

Glad I purchased this and wish i had before when purchsing but now i know to do so.

For me, Geek Squad has always been a "hassle-free" experience the few times I've had to require their help with a product issue.

I purchased the protection plan on an open box item, and even after purchasing the protection plan, my total still came out to less than the original price of the item I bought. Definitely worth it to have protection and peace of mind.

I received a $100 gift card from Best Buy because I exchange my Appliance

The team who did the installation was very professional and service oriented. Great Experience

I recommend protection.. never know if product I bought have issues down the road..

Haven't had to use the service of Geek Squad yet and frankly I hope I don't. I have used the service in the past and I was very pleased so we took the three year warranty just incase the Whirlpool appliance was a lemon.

I’ve always had great luck with geek squad service. It pays for itself. I’ve had it on a robotic vacuum that had issues & I ended up with a new one. The newest geek squad protection I got was for my new washer. That way I don’t have to worry about my new appliance!!!!

I always add a protection plan just in case! Just do it!

My warranty I always purchase them just in case I rather be safe than sorry. When I do have an issue, Best Buy takes care of it with no hassle.

The agent I had did an amazing job on fixing my washer. He fixed it quick and was in and out within a matter of 20 minutes

I hope I never use it, but it always gives you peace of mind knowing that you are covered.