Customer Ratings & Reviews

Bought a washing machine that was seemed internally unbalanced and hitting the back wall and water lines excessively, as well as moving across the floor on a spin cycle even with one dampened towel. Geek squad came and re leveled my machine and was able to observe the machine's unusual behaviors. I was able to get a different machine as i was within the return period. Thank you.

This washer has proven its worth. I wash light and extremely heavy soiled clothes and this washer continuously comes out ahead.

Wonderful service and they always go above and beyond to assist their customers.

Couldn’t be happier with my LG washing machine. It does a great job cleaning, using as little water as possible. There are many washing options to choose. It is very attractive, holds lots of items, and even sings a sweet little tune when washing cycle ends. Very well made, user friendly machine. Highly recommend.

The geek squad was protection plan is good to have with no worries.

Bought an insignia washer and had an issue with it after a few years. Best buy couldn't find a repair specialist so they decided to replace it with a brand new washer.

Whenever I don't buy protection, everything breaks. When I do, everything works perfectly. So I bought protection, and sure enough, everything is working like a charm! My advice. If something costs more than you can afford, or stings really bad to buy it again when it goes south, then buy protection. Otherwise, save your money. Percentages say you will be fine without it.

From what I heard these are great products and I look forward to using them.

Agents arrived on time, quickly installed the washer, and ran the quick cycle to ensure it worked properly. They were extremely professional and left the laundry room very clean. I highly recommend the Geek squad for any type of installation.

So far works good no issues or problems yet and I like the color.

The team who installed my washer was AWESOME!!! They worked quickly and efficiently, didn't scratch anything, were very friendly, and gave me great tips to get started. They did not have much room to work in, but they got it all perfect!

Well worth the price. When washer failed and couldn't be repaired we got a new machine with free delivery old machine hauled away

I bought this warranty for my washer because I had an Issue with the first one. I didn’t know Best Buy only gives you 14 day returns on Appliance. I thought because I was elite plus I had 45 days return policy. But no only 14 days lucky Samsung gives 1 year manufacture warranty. The washer broke 16 days inn. So with the second one. I bought this warranty I hope it’s worth it

My warranty I always purchase them just in case I rather be safe than sorry. When I do have an issue, Best Buy takes care of it with no hassle.

The only thing you can say about having extra protection and coverage shall a problem arise is, whew! One less thing to worry about. Proper planning because its necessary for me and my household.

For me, Geek Squad has always been a "hassle-free" experience the few times I've had to require their help with a product issue.

Very good dryer I love the notification it sends my phone when done

I haven't used it yet so truly I can't give it a true review.

Best warranty in the business. Worth the extra cost vs their competitors.

I will highly recommend this cause you never know when you will need them and the insurance is petty low price