Customer Ratings & Reviews

Dryer is great had a small dent in it from delivery can’t really see it but got a gift card for the damage had it for a few months now working strong

Theyve been great at answering my questions and concerns

Love my washer! No problems. Glad I purchased geek squad protection.

Wonderful technicians, knowledgeable in servicing the appliance that was under warranty. Every time I called customer service by phone the agents on the other line were super helpful and quick in helping me to take care of the issue or answer any questions I had.

With the sophisticated computer components in today's tvs and appliances, I feel better knowing I can rely on Best Buy's Geek Squad should something go wrong or if I cannot figure how to use something. They never laugh at my questions, no matter how ridiculous they may seem

100000% worth the purchase. They delivered and set up eveything quickly. They ran test cycles to ensure everything was installed and operating properly. Everyone was super polite and friendly.

Geek squad never let me down in the past and they won’t let me down in the future!

These machines are awesome for pet owners. They really do help manage the pet hair and offer great suggestions to assist with doing so. I love the color (matte black) and will definitely recommend these to all of my friends.

they set up my washer and dryer very quickly and removed my old units. they were fast and friendly.

im sorry it took so long to find this product. I love it and it is one of the best decisions I have made for my home improvement.

I bought this for my prior washer and dryer each and used the dryer 6 times, and the washer twice, and all at no extra charge for me, totally worth it

Items work very well , look very nice and hoping they last for years to come .

I recommend always getting the extended warranty on large appliances. Geek squad was excellent when I needed their help with a problem I was having. Very professional.

Its only been a couple of months, but so far im loving both the washer and dryer. The large drum and front loading makes it soooo easy to wash large loads or thick blankets.

Love all their warranty services and packages! Recommend

I purchased this for my front load washer and had trouble with it and the Geek squad service took care of everything. Unfortunately they used a 3rd party vendor to service the machine since my area did not have Geek squad service ppl and that was kind of a pain but the Geek squad reps were extremely helpful and accommodating and service plan covered the vendor costs and parts. Would highly recommend this!

The agent installed the washer and made you sure it was working properly before he left.

I am NOT one who often purchases service protection plans on most items, but my new LG washer/dryer combo is FAR more technology based than the pair they replaced (which lasted for more than a dozen years), so . . . I hope to never use the Geek Squad plan I purchased, but I can rest assured that IF anything does go wrong beyond the standard time, I'm pretty much totally covered. It's hard to put a price tag on that feeling, so I won't fuss at all about what I spent. Done deal, and I'm glad I did it.

Great! So worth it! I will always purchase Geek Squad Protection.

I purchased this 5 year Geek Squad Protection for my brand new dryer. After it had been delivered, I had a couple of problems with the door latch breaking. I called Geek Squad and they said I needed to contact the manufacturer warranty because they cover it for one year after purchase. So, I guess I purchased this 5-year warranty but I can only use it for 4 years? Make it make sense.