Customer Ratings & Reviews

I have always been told to purchase extended warranties and have never really needed to use them or I am often disappointed with the coverage that is given. I found myself having to use the Geek Squad protection one time and they were amazing. They gave me all of the options and made sure that I received the best option. I will never make a purchase without it again.

Quick and easy repair/exchange. Appointment was set for within 48 hours and replace within 72 hours.

I would definitely recommend getting a warranty with this cute baby

I love my new GE washer, its quiet, energy efficient and clothes smell so clean.

Delivery was great and fast! Our washer and dryer are really good.

over all seems good but I'll call a appliance person before geek squad as i feel they may not leave in good parts came with cause this thing had problems from the start like you push button bunch of time and it wont even start like old switches .don't trust them

Geek Squad Protection is something I always get with everything I get from Best Buy. It’s a lot better and easier to deal with Geek Squad vs the actual manufacturers. Manufactures warranty and dealing with their process really sucks, Geek Squad is the way to go.

My warranty I always purchase them just in case I rather be safe than sorry. When I do have an issue, Best Buy takes care of it with no hassle.

Dryer is great had a small dent in it from delivery can’t really see it but got a gift card for the damage had it for a few months now working strong

Really quiet works great really happy with the purchase

Love geek squad ! Fast, friendly and extremely knowledgeable !

LG steam front load washer and dryer, I have these at both houses, uses very little Easter and cleans your cloths very good. The dryer has wrinkle free setting that leaves your clothes pretty close to wrinkle free. Also have the pedal stool with the built in washer for quick wash of one or two items while you’re running a full load

Geek squad technic was on point he came out to fix my dryer. The parts were order quick and sent to my doorstep. Technician went above and beyond to even take out a small dent in my dryer.

Well worth the price. When washer failed and couldn't be repaired we got a new machine with free delivery old machine hauled away

Its only been a couple of months, but so far im loving both the washer and dryer. The large drum and front loading makes it soooo easy to wash large loads or thick blankets.

Great team work and very efficient with their jobs

I recommend always getting the extended warranty on large appliances. Geek squad was excellent when I needed their help with a problem I was having. Very professional.

For me, Geek Squad has always been a "hassle-free" experience the few times I've had to require their help with a product issue.

The installers did a fine job of bringing in and setting up my new LG gas dryer. They followed COVID protocols, used shoe covers, carefully removed and restored the hydrolic hinge on my screen door, properly installed gas hose & exhaust, leveled the unit, and made sure the unit was working properly before the left.

The dryer I bought with a 3 year geek squad warranty broke right before the warranty expired. I called geek squad they set a appointment within a few days. The repair man came and diagnosed the problem. He called me later to let me know the repair was over the limit they allowed for cost and they would replace dryer for free with exact one. The squad is the best way to go