Customer Ratings & Reviews

Excellent quality! Can’t ask for more, great price!

This set is awesome love the ease and it’s so quiet you. Have to look at it to know it’s on.

I work in insurance and kniw how important protection is especially on machines that coat this much. Im thankful for the service.

Purchased the 5 year extended warranty through the geek squad for our Samsung washer. Although I haven't had to use them yet, it is nice to know I have the added protection if needed.

I was so happy that I had the 5 year Geek Squad Protection Plan. I had an internal problem with my Maytag Washer and the Protection Plan kicked in and they replaced the washer when it could not be fixed. Everyone was nice about the problem and now I have my new replacement washer. So I have renewed the plan when it came up.

We always get the Greek Squad warrantee of high dollar purchases. Quick and easy one stop shopping. I’m sure there are other options, but have always been pleased the BB when I needed to call.

I know protection plans are deemed to be a waste of money, but for expensive purchases I would never not get it. The one time I did need to have one of my TV's repaired (I had it for a year before it had problems), Best Buy decided the 2nd time to refund the cost of the tv, which I then used to buy a new one. I bought this protection for my new washing machine. Gives me peace of mind knowing that if something goes wrong Best Buy is positively responsive.

Great protection plan! I thought it started coverage after the warranty ends but im not sure because the protection plan says good thru 3/2025 and if the warranty is 1 yr then the protection is actually only 2 yrs. However the geek squad description says it starts after the warranty ends so i have no idea.

Usually I don't buy warranty plans but decided to buy it for my washer and had to use it right away, it was really easy and painless to file a claim and got my washer fixed.

Nice! Clean! Best appliance you could buy. Will definitely recommend to family and friends.

I highly recommend getting an extended warranty nowadays as companies care very little for quality and longevity of products.

The sense of security you get from paying a bit extra is worth it. Especially for the purchase of big-ticket items. I have always had a pleasant customer service experience.

WITH ALL THE COMPUTERS IN THINGS TODAY THIS IS A MUST HAVE.

So far so good haven’t had to use it yet but I have always bought the geek squad warranties because it’s better safe than sorry and paying for out of pocket expenses

Was able to replace the item quick and easy after a brutal delivery

Purchased the Geek Squad Service Plan. Have not needed to use it, doubt I will need to, but better to have a service agreement and not needed rather than need and not have.

It’s great having geek squad protection I recommend this for anybody and everybody you buy an appliance. You buy an electronic buy anything there and you can get the geese squad protection by it.

Have not had to use the protection plan yet, but I always get it on my major appliances. After previously having worked at Best buy and seeing first hand some of the things that can happen and how they would have been covered if the customer had purchased a plan, it was a no brainier!

Well they just brought my washer and really didnt have a chance .

The washer is great! Its huge. The best buy customer service was awful though. Shawn the manager at the South Portland store is super rude and condescending.