Customer Ratings & Reviews

I love the LG appliances. A couple of things to think about with this product, First,I am 5'4 and I cannot reach to the bottom of the drum to remove all the clothes, I have to use a stool to reach the bottom. second, I have had this product for about 6months and it is leaking from the bottom.

Always amazing customer service. Never have to wait very long for service

The agent mounted my dryer very professionally. They carefully carry the dryer minding the wall and protecting the floor.

great delivery and clean install washer working great.

An updated warranty after a Gas Dryer replacement, a very nice thing for BestBuy to do. Their support is on point and I am glad to have the extra layer of product protection. I can vouch for BestBuy, they stand by their warranties.

I feel the need to have a 5 year warranty on any product because things can unexpectedly go wrong. Even though the dryer I purchased is a high quality dryer I need assurance with the 5 year protection plan in place. I've used the protection plan in the past because we purchase many and its user friendly. Thank you

Always need that protection! In case anything happens

The gentlemen were very efficient and seemed to be careful about the install

The Geek squad was awesome! In and out in no time at all. I will forever buy this model! It is so reliable and looks good!

i purchased the warranty because i have had to use it in the past. I highly recommend getting it because it will save you money later.

I haven't used it yet. But I have just in case, so I think is very convenient to have it.

Why wouldn't I add 5 years of product protection on the backend of my manufacturer's warranty? I think a washer and dryer should work for a minimum of 10 years, so I will keep a warranty until that time comes.

Why wouldn't I add 5 years of product protection on the backend of my manufacturer's warranty? I think a washer and dryer should work for a minimum of 10 years, so I will keep a warranty until that time comes.

I always buy the extended warranty because Best Buy honors it! Better safe than sorry.

The service man came on the time expected. He definitely knew what he was doing.

Washer works great! Replaced a washer that blew apart. No problems with this one so far.

I think it’s good to have. When researching this dryer it seems like most people encounter issues in the first couple years.

Sometimes it can seem easy to pass on the warranty (where they get you)....being a believer in them helped us as we lost power last week and an item had a surge. Knowing it is repaired or replaced for free makes it worth it for unforeseen and uncontrollable circumstances.

Its not super cheap when you are replacing all of your kitchen appliances and a dryer. It can really add up. I've already had to use it twice, once on my new Microwave and once on my new dryer. Appliances aren't made like they used to be.

Best decision I ever made one bill all things covered by Best Buy as long as it’s purchased for them really good job with this one guys!