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Customer reviews

Rating 4.6 out of 5 stars with 5748 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 5,748 reviews
  • Rated 5 out of 5 stars

    Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works super good, very heavy! Just pay for delivery lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice! Clean! Best appliance you could buy. Will definitely recommend to family and friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we love it alot we needed it badly for are big family thanks so much

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy insurance for a bad situation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For all the horror stories that I read about new washers & dryers this PSP seemed like a no-brainer. Anything over $1k I'll drop the extra $ on to not be hassled if it dies. If my washer or dryer dies, I'm not going to be at a coin-op laundromat. Imma be watching the Nerd Squad roll up and fix it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys installed my unit and was in and out in less than.39 min.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to utilize and schedule!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to use after dryer stopped spinning, easy to schedule, i was expdcting a couple of weeks wait since i am furtyer away from store (1hr) but i was able to get scheduled 2 days later.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get extended warrantees on new appliances

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get extended warrantees on new expensive major appliances. Peace of mind and ready for any problems. Modern appliances are not as long lived as the good old days. Too many things can go wrong with computer chips.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing washer and dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer and dryer is amazing. It cleans the clothes very well. It has the extra features of sanitizing your clothes. Good to have for virus. Extra large tub for comforters to clean. Excellent washer and dryer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Protection Plans around

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad has by far the best and most affordable protection plans available. I was offered one from GE and they were going to charge me $1,459 to cover my fridge and oven.....I'm sorry but if they break, for that price, I'll just buy a new one vs having them repair it. Sears plans are also a joke, worst customer service I have every experienced was from Sears. Used Best Buy's plans before and will never go anywhere else now!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This plan pays for itself. Love how it covers it for 5 years. Definitely worth buying. If your appliances go out, if they cant repair it, they will replace it for the cost you paid for the item. Gives me peace of mind if anything goes wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love to have Protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always add a protection plan just in case! Just do it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great coverage!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to know I am covered in case of any damages or issues!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love the Geek Squad guarantee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy my appliances from Best Buy just because they have the BEST protection warranties around. I have had to use a couple of them & was given a replacement immediately !!! It's refreshing to have found a business that treats you like a valued customer !!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Generally I do not buy extended warranties but the price was good for the number of years and I’ve had family and friends who have had very good service with Best Buy on extended warranties.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Generally I do not buy extended warranties but the price was good for the number of years and I’ve had family and friends who have had very good service with Best Buy on extended warranties.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has wonderful customer service . Shop at best buy

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Delays as warranty deadline approaches

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered a combination washer/dryer and a warranty. The extended warranty kicked in on June 20th 2020 and here we are at May 18th 2023 and they tech pushed my repair date a week and said my drain motor is not covered and is going to tell me how much it's going to cost me. Nice.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Washer and dryer from Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both appliances are very easy to use. We bought them about 2 months ago and so far both are working wonderful. I bought the 5 yrs extended warranty as well just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Serviced my dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and very helpful they come right to your home and are quick to access the situation and resolve any issues you have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Technology

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've never used a laundry in one item before. Buying Best Buys protection plan gave.me the confidence to purchase this washer/dryer in one single unit and I absolutely love it?

    I would recommend this to a friend