Customer Ratings & Reviews

Great price for piece of mind. We don't generally buy protection plans but felt out necessary with modern appliances

Always a great protection purchase and communication is always spot on.

This smart dryer is a super upgrade from the one I use to own. Very efficient and quite. The Tech helped me pick the dryer as super friendly, and very helpful, glad I chose BestBuy.

Haven't had to use it yet, but decided it was a good idea to have extended coverage for my new washing machine.

I would suggest that you review the Mfr service warranty VS BestBuy warranty, NEW Parts VS NEW or Used Parts. Like many customers I purchased my Washer and Dryer and Service Contract all together and opened a BestBuy Card for the BestBuy Points. You have a certain time to cancel the service contract without penalty as per your State Law on service contracts.

Washer works great! Replaced a washer that blew apart. No problems with this one so far.

I always buy the extended warranty because Best Buy honors it! Better safe than sorry.

I love the LG appliances. A couple of things to think about with this product, First,I am 5'4 and I cannot reach to the bottom of the drum to remove all the clothes, I have to use a stool to reach the bottom. second, I have had this product for about 6months and it is leaking from the bottom.

I love my washer.My clothes have never been cleaner

The agents brought my dryer inside no issues and were super nice

Love the geek squad. Returned a Samsung dryer and replaced with an LG. Ease of return was excellent!

Love the geek squad. Returned a Samsung dryer and replaced with an LG. Ease of return was excellent!

I have only had to use the warranty from best buy time, however I got a new camera since the original one I purchased broke and was no longer in stock. totally worth it on large purchases where if you need to repair or replace once it pays for itself.

always a pleasure dealing with best buy team members go above and beyond to help always recommend friends and family to go to best buy

Good product no issues. Dries clothes well no gas smell

Well they just brought my washer and really didnt have a chance .

Always amazing customer service. Never have to wait very long for service

So I highly recommend everyone purchase the warranty on your items you wouldn’t regret it!!!

I love the warranty because I'm covered when my washer and dryer breaks down.

I love the option of knowing if something goes wrong with our washer, the Geek Squad is a call away. Crossing my fingers we get a full 5+ years out of it.