Customer Ratings & Reviews

Always need that protection! In case anything happens

I reviewed quite a few washers. I wanted the one that we purchased to be energy efficient and affordable. The LG WT5270CW is great. The ONLY negatives in my eyes are that there isn't a hand wash cycle (although there is a delicate cycle) and that the tub is a bit deep for me to reach into the bottom (I'm petite) but this problem was solved with a grabber that is used to grasp items out of reach.

oh yes i just got it like 3 weeks ago and i love it only one problem connecting the hot and cold water lines if you want just cold water connect it to the cold water line on the back of the washer because I am i had to do it if its on hot line you'll get a error and no water will get into washer

When our dryer died under the extended warranty, we bought a new washer to match the new dryer we had to purchase. We canceled our washer's warranty and received a small refund back against what we had paid. Adding the washer and dryer warranties together, we still came out way ahead.

I purchased the 3 year protection just incase. Definitely worth it if something happens or goes wrong and with a big purchase nice option for the future

Very professional and helpful, made sure I was happy with my service

This is one purchase that I hope we will never need, but it is reassuring to know that, should the washer ever break down during our first 5 years of ownership, we are fully covered.

I never hesitate to reach out to these guys. They are absoltely great. Always very kind and really wanting to help. Very smart folks. Glad to have them!

I always buy the extended service in my appliances and it is well worth it. You can’t beat the price and I like how geek squad offers five year warranties.

The ability to customize my setting which includes steam cycles on the washer and dryer is a game changer! This is honestly the best washer dryer set Ive ever owned.

I am sure the Geek Squad will be pro's if I should ever need them.

wasnt expensive definitely worth every dime super nice and friendly

Hopefully I never need this product, however for the length of the warranty and the price... that's what pushed me over the edge to purchase from Best Buy

To me it just makes no sense to buy something this expensive and not get a protection plan on it.. You are protecting your investment. And the Geek Squad makes it so easy they will come out fix repair or or replace I use eat squad for everything that I buy from Best Buy.

Agents came and picked up my old washe/ dryer and installed new unit. Very friendly and professional.

I have not had to use this for my washer yet, but bought for a peace of mind as i always do for appliances from Best Buy. It is a great investment.

I just got a warranty. There was no install of my dryer.

Agent on phone, ordered the wrong parts. Waited 3 weeks for the parts, but 1st Repairman couldn't fix my range because the parts were wrong He ordered more parts & i waited another 3 weeks, but they weren't the right parts so 2nd Repairman ( who was good) couldn't fix it, but he did order the correct parts. He expedited the 3 week wait, so i could get the range fixed in 1 week& the good Repairman fixed it. It took 7 weeks for Geek Squad to do their job.

Great, fast and tech fixed issue. Tech was fast to fix our problem

These protection plans are worth the money for big ticket items. If several attempts to repair the item are not successful, this plan provides a replacement of the item at no charge. Never paid for any of the service calls. Definitely worth the extra money.