Customer Ratings & Reviews

5-Year Standard Geek Squad Protection gives me the peace of mind needed for service should our appliances have issue especially since they are harder to find and or repair during covid lacking product availability.

5 year Geek Squad protection - cheap insurance / peace of mind! Well worth the upfront cost to know it's one less thing to worry about. Got if for a washer / dryer set. A very good value even if I didn't get it on sale. Recommended.

Have not had to use it yet. But the Peace of mind it gives me Is almost priceless

I had always had a pleasant experience with Geek Squad. Very professional and if they couldn't fix it they would off a voucher for the purchase price. will always shop best buy.

I need a washer and dryer in my business. Since they are in a commercial setting the manufacturer warranty is void. Fortunately Best Buy protection plans cover washers and dryers no matter where they are installed.

I always get the Geek Square protection when buying appliances.

Washing machine is great! I love the vent where is keeps it from smelling like other washing machines

Haven't used yet lol but seems to be worth having.

We love the Geek Squad protection that comes with everything

Great service, solved the problem quickly without question or hassles. Pleased with protection & I don’t worry about any problems, although I bought quality in the first place

Not sure yet. I haven't had to use it. So I can't give it a fair review

Comes in handy when you need it. Always available. Answers questions or finds the right person for you

The geeks are there for when my washer and/or dry are in need of help.

I haven’t had to use my protection yet! I hope not to. Thank you

I like the geek squad plan. They're very helpful if you need them.

The squad was very polite and went out of their way to make sure I was satisfied after an order mixup in the store. Great guys.

This is necessary with new appliances. My Samsung washer sounded like a freight train after 2 years. Cost of parts more than the washer. Received a new washer. I have the 5 year warranty, without it I would have been very PO’d and out of luck

Thanks again to the geek squad service. It’s good to know that Best Buy has this option to help their customers!! Our dryer and washer are working well!!

You can never go wrong. I always get the geek squad protection on almost every purchase I can. Easy exchange and or repair process.

The workers were efficient installing my washer and so far this has been an excellent product. I purchased the 5 year protection to cover any possible problems. My experience with Geek Squad at my church's office computers has been excellent.