Customer Ratings & Reviews

I am so impressed with my front load washer and dryer by Samsung. It cleans well, it's so silent and the price was awesome!!!

That insurance is good for the machine and is better to buy it

Anytime you can get a great price on an item at Best Buy and get the protection plan for protection and peace of mind, that is the Best Buy of all.

I’ve used geek squad for 20 years. From my computers, laptops, washers, dryers, refrigerators, stoves I’ve purchased them and geek squad always comes through!

The Geek Squad Protection plan has always been a must-have. Appliances breakdown and its best to be protected. I've used Best Buy protection plans in the past and have been satisfied. Don't buy an expensive appliance without one.

You must purchase this extra protection because they don’t make appliances to last for years any longer. I had a washing machine I bought at Best Buy that only lasted a year and a half before it flooded my carpet. Geek Squad came and repaired it zero cost.

We purchase one with everything we buy. It has come in hand numerous times and pays itself off.

I have not had to use this on my current machine but it feels good knowing im covered for several years after the troubles I had with my last washing machine.

We haven't used it yet, because the washer/dryer is working well.

I'm a big believer of the 5-year warranty when you purchase a big appliance. I had my LG washer replaced free of charge when the technician could not fix the issue. I had the washer for 3 years and received a brand new one.

My previous washer lasted 4 years. I thought it would last 7. Getting a warranty for 5 years works for me in that if it doesn’t last as long as my previous one, I get a new one.

They are a particularly small company and I don't have to walk a mile away to shop, I like the fact that I can purchase large appliances

Haven’t had to use it but I would have paid more for a 10year warranty.

i hope i never have to use this, but it's a great service to have. 5 years is a long time for a warranty, so well worth it.

I had a bad experience shopping for home appliances before.I bought this service on a different matter and got very good results, so I bought this service again as insurance this time.

Excellent service, always with quality of service and they solve problems quickly and efficiently

The greatest moment is knowing that you are able to exchange, trade, or receive credit for the item if it is within the time of the insurance agreement. Great feeling knowing that best buy backs up most of its items thru this insurance.

Great service and great people would recommend for anyone

This was one of the best purchases I've ever made I love it!!!!! If I had to choose again, I would definitely choose best buy for my future purchases for appliances.

I haven’t had to use it yet on the new washer, but hopefully I don’t need to