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Customer reviews

Rating 4.6 out of 5 stars with 5721 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 5,721 reviews
  • Rated 5 out of 5 stars

    Insurance. Pay for it and hope you don't use it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is what it is. Insurance... If you don't need to use it it seems like a waste of money. But it you DO need it. It's worth every penny. Luckily we haven't needed to use it as our items have been of great quality so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth the peace pf mind and knowledge that something like this is covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad is amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection gives us peace of mind if anything should break

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washing machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my washer. It is so efficient. I have a disabled friend. Whom I take care of and having this washing machine has made my workload so much easier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it - best thing around! Always good service!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Labor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They helped us putting the washer in truck. Great service!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will be using this soon. The clowns that came out to install them did not install the vent to the dryer correctly, it hangs loose and blows dust into the wash room. In checking this I found the power cord has exposed wiring. I do not recommend the installation people.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product works wonderful still and is everything I needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good washer, good dervice from the geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad got our washer up and running. They showed us a couple of small dents and asked if would still take it oir return it for another one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use the warranty yet. I will use it when the time comes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got to be covered

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as protection hope not to use but if needed it's geek squad they are great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Balance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes the clothes gets off balance and it will shut off and you have to take clothes out and rearrange it to make it work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service! Fast and prompt setup! I am very satisfied

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would never purchase an appliance without a protection plan.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    First time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I write this is late January 25, 2018. I never had got geek squad before. I had first bought it for 5 years warranty. Let me know if my laundry get problem. I will call geek squad. But I have been taking care of my laundry for 3 years. I still have warranty end January 2023. I hope if still good or not work.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Much better than don't load

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As happy as i can be with an he washer. My old school 20 year old machine was on its last leg. Hourly get half that longevity out of this one. Wakes well

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just purchases this plan to be on the safe side since I do have a rather expensive product (washing machine). I thought that this would be a great option to have down the road. From my understand my particular products comes with a warranty already through the manufacturer so, regardless there are options after it has ended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent plans; great techs and vendors

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Protection plan has always been a must-have. Appliances breakdown and its best to be protected. I've used Best Buy protection plans in the past and have been satisfied. Don't buy an expensive appliance without one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big Believer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a big believer of the 5-year warranty when you purchase a big appliance. I had my LG washer replaced free of charge when the technician could not fix the issue. I had the washer for 3 years and received a brand new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The store letting me have the ones the delivery people dropped off and install my washer and dryer the 3rd time it was pretty good

    I would recommend this to a friend