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Customer reviews

Rating 4.6 out of 5 stars with 5721 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 53 Showing 1,041-1,060 of 5,721 reviews
  • Rated 5 out of 5 stars

    Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to get a replacement washer ! They worked so well with me and it was quick as well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad protection...for a Washing Machine?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Look, who cares about what they call themselves. Three years of knowing that a fix for any problem with my new washing machine is only a phone call away is worth every cent I paid for it. What price peace of mind? I doubt I will ever need to call them but I know that if I do, they'll be there to fix whatever is broken, and at seventy, that's worth a lot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good coverage for those unexpected breakdowns

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased Geek Squad protection for dryer as insurance in case dryer broke down within 5 years. Never had to use it yet but price was reasonable for the extra peace of mind the protection provides.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues with the warranty and easy quick scheduling.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung washer and dryer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally love my outfit!! The guy said installed it. We're perfect in every way very careful with the units. Needless to say I am very happy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy on 5 year warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I took out a 5 year warranty on a LG 7000cw washer. I'm not really keen on buying warranties unless its a major purchase. Geek Squad has always been helpful in the past giving me great service. Not a bad price for the peace of mind it has to offer.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Just on paper

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not much to say about this. I get a paper and email with information for the geek squad. If something should go wrong I call and use it. That simple.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product. Awesome service, will always purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service don't miss out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection is a must went your spending a lot of money on a product like appliances or laundry machines and small appliances. With that said when something does go wrong, you'll def be happy that you coughed up the money for the geek squad because they don't disappoint

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install my Washington dryer perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alması ao helpful better price good quality service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer Set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Oscar and Alex did an amazing job! They went above and beyond. Super happy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always like having a peace of mind and we've never had a issue using the protection plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5-Year Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is always worth the price to get a 5-year protection option on your appliance. Appliances are not made like they used to be 25 to 30 years ago - one thing goes wrong, and it's a large bill if no protection. Get the coverage.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Sammy. Thanks for sharing this with us! We totally agree that it's important to cover your investments just in case something goes wrong. The peace of mind goes a long way with a larger purchase. If you have any questions or concerns, please let us know!

  • Rated 5 out of 5 stars

    Worthwhile

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have been pleased with the protection plan and are very glad to have purchased it, for we have saved money on it already, and the technician who responded to our washing machine malfunction was conscientious and effective in fixing the problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Help When You Need It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Made the decision to make a purchase on a product that I have some knowledge of. In getting added future protection, I bought the protection plan. It's a win win. I have help waiting for me if I should need it. The cost wasn't astronomical.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice washer dryer I love it everything about I will be telling other peoples how much I Love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer Service expert.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service. Great job providing detailed information that influenced decision making.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Greek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best part is warranty in case something goes wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's Nice to Have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Because I bought an open box, it made the cost of the protection plan really affordable. There are some items, in this case a washing machine, which I like to have a warranty on. Haven't had to use it yet but I'm betting if I do, Best Buy Geek Squad will do right by the warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick delivery and installation for the appliance I purchased

    I would recommend this to a friend