Customer Ratings & Reviews

Very easy to get a replacement washer ! They worked so well with me and it was quick as well!

Look, who cares about what they call themselves. Three years of knowing that a fix for any problem with my new washing machine is only a phone call away is worth every cent I paid for it. What price peace of mind? I doubt I will ever need to call them but I know that if I do, they'll be there to fix whatever is broken, and at seventy, that's worth a lot.

Purchased Geek Squad protection for dryer as insurance in case dryer broke down within 5 years. Never had to use it yet but price was reasonable for the extra peace of mind the protection provides.

No issues with the warranty and easy quick scheduling.

Totally love my outfit!! The guy said installed it. We're perfect in every way very careful with the units. Needless to say I am very happy!

I took out a 5 year warranty on a LG 7000cw washer. I'm not really keen on buying warranties unless its a major purchase. Geek Squad has always been helpful in the past giving me great service. Not a bad price for the peace of mind it has to offer.

Not much to say about this. I get a paper and email with information for the geek squad. If something should go wrong I call and use it. That simple.

Awesome product. Awesome service, will always purchase

Geek squad protection is a must went your spending a lot of money on a product like appliances or laundry machines and small appliances. With that said when something does go wrong, you'll def be happy that you coughed up the money for the geek squad because they don't disappoint

Alması ao helpful better price good quality service

Oscar and Alex did an amazing job! They went above and beyond. Super happy!

We always like having a peace of mind and we've never had a issue using the protection plan

It is always worth the price to get a 5-year protection option on your appliance. Appliances are not made like they used to be 25 to 30 years ago - one thing goes wrong, and it's a large bill if no protection. Get the coverage.

We have been pleased with the protection plan and are very glad to have purchased it, for we have saved money on it already, and the technician who responded to our washing machine malfunction was conscientious and effective in fixing the problem.

Made the decision to make a purchase on a product that I have some knowledge of. In getting added future protection, I bought the protection plan. It's a win win. I have help waiting for me if I should need it. The cost wasn't astronomical.

Very nice washer dryer I love it everything about I will be telling other peoples how much I Love it

Excellent customer service. Great job providing detailed information that influenced decision making.

Best part is warranty in case something goes wrong

Because I bought an open box, it made the cost of the protection plan really affordable. There are some items, in this case a washing machine, which I like to have a warranty on. Haven't had to use it yet but I'm betting if I do, Best Buy Geek Squad will do right by the warranty.

Quick delivery and installation for the appliance I purchased