Customer Ratings & Reviews

Easy to program and use. Gets stuff clean! It even plays a fun jingle when it is finished. High efficiency saves water and detergent.

Always a go to store for me! Thankful for Best Buy

Didn’t need service after all. No help needed………..

Decent value for the price if you are a frequent shopper.

It's a good protection plan to have just incase something goes wrong with your dryer in your home.

Cant go without geek squad service a most have for every purchase

I purchased the 5 year warranty from Best Buy. The warranty is reasonable compared to other appliance stores and manufacturers warranty. It's great to have the peace of mind. Would recommend getting a warranty for your washer.

Geek Squad protection is super safe to get and covers just about everything that i need it to cover. They will come and pick it up and swap for another one if they are unable to fix it. This protection is everything you want and I highly recommend purchasing this protection.

The agent came in on time and did an awesome job. Since then, the item has been working with no issue. Thank you

I have been very happy with Geek Squad, they help me with every issue.

We are very happy with these machines, the best we have had to date, I highly recommend them

AGENTS ARE VERY EDUCATED AND HELPFUL ATLANTC AVE ESPECIALLY THEY ARE ALWAYS BUSY

We just bought a new house and had these delivered the same week of the closing. So far so good. I love how much laundry I can do at a time. The wash and drying process seems a lot faster. I would highly recommend

I am glad that I have this. However, one thing to note is that during the factory warranty period Geek Squad is not effective. You must go through the manufacturers system. I did have a slight issue with my washer and had to wait a month for the factory technician to show up, even though I had paid extra for Geek Squad service.

I always get GS protection on larger appliances because I live in a remote area where it is difficult to get repairs done. This protection has never let me down!

really need this incase in future something went wrong and they did awesome

Had an issue with my dryer, they came and verified it and, than they fixed the problem and it's just great I got my item fixed and did not had to pay anything, it's perfect

Geek squad technicians arrived on time. They did their work well. After they finished to install my washing machine, they explain the basic procedure how to use the new Brand Samsung washing machine.'

"Providing excellent customer service and having top-notch technical skills are our highest priorities."

I bought them almost two years ago and they are exactly as the first day. Use them remotely is amazing.