Customer Ratings & Reviews

I love this washer Best washer I have ever had. Easy to use

Works perfectly with different settings. Overall my family loves it. This dryer is amazing. Space conservative and energy efficient.

I haven't used it yet but so far everything is good! Will update if possible with accurate performance details when used.

Hopefully it will work and fix things if I am ever in needs. Just a precaution

Just like my other products I’ve bought from Best Buy, i always get the extended warranty through them. It helps incase something goes wrong that you had no control over. You pretty much get a replacement. The plan is well worth the $ spent on it.

Very pleased with the price of my warranty. I also like the fact that I was able to choose a 5 year warranty plan. Most stores only offer 3. I have used my warranty one time in the past (for a different product) and was pleased with the service.

The Geek Squad is super! They deliver and set up our appliances/televisions and service any items that require repair. It is reassuring to have them as a back-up should we lose the function of any of our electronics.

We had a different washer it broke within a year best buy didn’t have the same brand but let us pick a different brand and just had to pay a difference we love our Samsung washer

5 year piece of mind at a reasonable price, I only buy plans for major appliances

Its worth the protection plan for any minir hicups.

Called in 1st time since purchase in 2020. Received someone out of state, hard time understanding and he didn't speak very good english and called me Cereal. 2nd time called in, spoke with Shelly who did a great job!! Took care of issue right away!

Absolutely love this…it provides worry free coverage with protection and professional fix if needed with the Geek Squad.

The techs brought the tools, I already had the connection hoses and hookups, and have not needed the technical services of the Squad in the year since purchase. Zero problems with the entire purchase.

Great machine! Love that it was so easy to pick out and staff was great

Installed my washer and hopefully I never have to use the repair service but it gives me peace of mind knowing I have it.

My experience this month has been great we love this washer machine and hope can work well for many years..

Works amazing. Very little vibration from units and look amazing as apair

Glad this protection is offered for my appliances!

This is a great washer and dryer. It's saves a lot of space and the smart home integration is pretty cool too

Geek Squad protection is a great value for us. It has saved us untold dollars in repairs over the past 20 years.