Customer Ratings & Reviews

I used this protection plan for my old washer but back then I went with the shorter plan and the Samsung died about a year earlier. So this time I went with the five year plan which cost only like $30 a year so it seems like a great value.

I purchased this with a machine that ended up having some trouble. It was reassuring to have the coverage. Unfortunately, we had trouble during the COVID quarantine. It took about a month for us to have someone come and look at our machine.

good install. Neat and careful. very professional.

I had to use tgis with my new dryer and have a new one brought to me. The first dryer wasn't drying my clothes completely!

I received a good attention when I used ! Really quick

The delivery guys delivered and set up the stackable washer dryer where I wanted it

Love the washer and stand easy set up easy to use works very well

The delivery personal, were polite ,careful with my washer, and place it where told. Awesome job.

Great Purchase, Definity I will buy again a Samsung Washer or dryer.

Excellent item; good price; easy to operate; works well; easy purchasing/ordering and easy Pick-Up/Delivery. I would recommend this item to friends and family. I have not needed to use this item but always feel better having the Best Buy Warranty

We’re not really the type of people to take out a warranty but I’m glad we did this time. Our previous washer and dryer broke down many times and we had not taken the warranty and I regretted it. I feel much safer buying the warranty this time

These people are super knowledgeable and helpful. No complaints from me. the geek squad is awesome!

Excellent capacity and very versatile. Cleans efficiently and has many cleaning capabilities.

My favorite part is the 5 year geek squad warranty, never had to use but I see them moving around the city .

I always buy these because cheaper than manufacturer offers

The main reasons we buy our appliances at BEST BUY is the geek squad protection and service. But the service from BEST BUY's geek squad bar none better than any competition

LG would not honor the service on this washer. Geek Squad was right on it and handled everything professionally, from the initial phone call to the service techs. My 1st time using Geek Squad.

Great. I had to get this Greek squad insurance for my washer and dryer

We bought the extended warranty. It gives me peace of mind.

You would be crazy to buy any appliance without buying the protection plan. BUY IT BUY IT BUY IT!!! My fridge is dead and will now be replaced thanks to the plan. I couldn’t be happier with Best Buy.