Customer Ratings & Reviews

Just like every extended warranty, I hope I never have to use it. After a nightmare trying to get service on a Samsung Washer - I went with this on a GE washer. I have used geek squad warrantees in the past, and never had a problem.

Quality support for client, friendly. Quickly response.

Came out ASAP and replaced the LG washer dryer combo because it had a dent from delivery

I have not had the need to use this product as of yet. So i can not give an official review. It was purchased through Best Buy so i am guessing it is a good product. If my Chromebook starts acting up i will do another review after being serviced.

The agent was very helpful great customer service he explain everything I needed to know

Our technicians had our washer and dryer set up fast. They even went over the details of operating it with my wife. This is a better protection plan that the other one we had

It's great to have this protection incase you need it for any reason, Geek Squad will come and take care of the problem.

bought this for the ease of mind as the last washer we purchased died just after leaving the warranty window. Im forever crossing my fingers but this will at least cover me for 5 years

Haven’t had to use it yet, but nice to k ow that I have protection- especially living in the country and knowing someone will come to us!

The men delivered my washer and dryer with little effort. I thought they would have problems getting them into the basement but they knew exactly what they were doing! I am glad I purchased this set as they work awesome!

This will come in handy & I have not used it yet as I barely bought my products

worth the peace of mind. I feel confident that if I need to use it best buy will stand by the protection plan.

Insurance is insurance. Sure, you may never need it, but its always nice to have it. And I get it, its sometimes just a simple way companies can make money, but for a major appliance its worth it. If you're spending $500+ on a major appliance, this is not a big add on at all. Worth it!

Being a total tech support member has saved me alot of money. They have fixed my computer and printers numerous times. They have replaced my defective washer with a brand new one. They have always treated me with respect.

I haven’t used it yet. But I’ve always been pleased with the squad and their service.

I haven’t used it yet. But I’ve always been pleased with the squad and their service.

ALWAYS GET THE PROTECTION PLAN!!!! I can not say this enough - we needed a new washer/dryer after getting lemons and thank goodness we had the protection plan. Geek Squad really will try to fix your issue/problem. Just get the plan

ALWAYS GET THE PROTECTION PLAN!!!! I can not say this enough - we needed a new washer/dryer after getting lemons and thank goodness we had the protection plan. Geek Squad really will try to fix your issue/problem. Just get the plan

With our last washer and dryer (from a competitor), my wife decided to void out the warranty by taking them apart herself and trying to fix them. I explained to her that all she needs to do is log into best buy and request service.

Have not had to use. Hopefully wont have to. Good piece of mind knowing that you have it.