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Customer reviews

Rating 4.6 out of 5 stars with 5721 reviews

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    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.7 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 66 Showing 1,301-1,320 of 5,721 reviews
  • Rated 5 out of 5 stars

    Works amazing :)

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing at all its all amazing maybe the only thing is the staking kit didn't come with it .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best thing ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The go above and beyond to help with your needs !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Considering the expensive price of the washing machine, the 5 year Geek Squad warranty is WELL worth the asking price. There is no really good reason not to pick this up. Of the washer and dryer, the washer is more expensive to repair and more likely to have a failure. 100% worth the price on this one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Unlike some warranty repair companies the Geeks kn

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Short and sweet Had Geek squade out a few times over the years and they always showed up on time and made repairs quickly and completely Highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product exchange was quick and efficient.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service! First washer was really too loud for my liking. Called and the exchange was delivered in 2 days.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed my dryer quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did an excellent job installing my dryer,fast and efficient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Though I have not used the warranty for the purchase. I would say the warranty is an excellant product with no fine print issues and rejection. I was recommended to take it since it is no hassle warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my washer and dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service and great customer service and they will answer all your questions you have

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Love!!!!!

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent is so right!!!!!! It’s a must and very happy to have it!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It’s not cheap but it’s worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents worked hard to do everything that I asked them to do and they worked with my schedule. They were kind a courteous to me and my family. It was a great help to have them here when everything was being set up, and it is a great to know that they will be with me for the next four years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never Leave Home Without It.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase the extended warranty. I've had to only use the ones prior very few times but the times that I did use it they always came thru.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope I do not need to use this protection but, l feel like it is a good deal and give me comfort in knowing I have this service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protect yourself and your washer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For protecting your investment, if you are going to use the washer on a weekly basis, play it safe and get this 5-year standard protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fresh and clean

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using these for over two years. I haven't had any issues. Washer is great and dryer drys. They were delivered and installed perfectly. I like that these are top loaders so no worry of mildew or leaks like front loaders.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great warranty to have. I always get Best Buy’s warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We got protection package for Laundry Equip

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am generally very cautious about extended warranties. With the new high tech washers and dryers this just plain makes sense to protect your investment. We looked at S**** for the same items, but their warranty was much more expensive without any benefit in coverage. Saved a lot going with BB and their warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used them twice and they stated this washing machine is not a good one, they have many people not satisfied with this product. Always on time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came out and checked my washer and decided i should just get a new one. It was Replaced within a week and i couldnt be happier with the service i received.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of washer and dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was very fast, the guys were friendly and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the extended warranty because it was cheaper then the Nicor home Solution package I have. This way I’m working with the point of sale only. I’m going to ask about getting dryer coverage for my older machine. So far so good

    I would recommend this to a friend