Customer Ratings & Reviews

Nothing at all its all amazing maybe the only thing is the staking kit didn't come with it .

The go above and beyond to help with your needs !!

Considering the expensive price of the washing machine, the 5 year Geek Squad warranty is WELL worth the asking price. There is no really good reason not to pick this up. Of the washer and dryer, the washer is more expensive to repair and more likely to have a failure. 100% worth the price on this one.

Short and sweet Had Geek squade out a few times over the years and they always showed up on time and made repairs quickly and completely Highly recommended

Excellent customer service! First washer was really too loud for my liking. Called and the exchange was delivered in 2 days.

The guys did an excellent job installing my dryer,fast and efficient

Though I have not used the warranty for the purchase. I would say the warranty is an excellant product with no fine print issues and rejection. I was recommended to take it since it is no hassle warranty.

Good service and great customer service and they will answer all your questions you have

Excellent is so right!!!!!! It’s a must and very happy to have it!!!

The agents worked hard to do everything that I asked them to do and they worked with my schedule. They were kind a courteous to me and my family. It was a great help to have them here when everything was being set up, and it is a great to know that they will be with me for the next four years.

I always purchase the extended warranty. I've had to only use the ones prior very few times but the times that I did use it they always came thru.

I hope I do not need to use this protection but, l feel like it is a good deal and give me comfort in knowing I have this service.

For protecting your investment, if you are going to use the washer on a weekly basis, play it safe and get this 5-year standard protection

I have been using these for over two years. I haven't had any issues. Washer is great and dryer drys. They were delivered and installed perfectly. I like that these are top loaders so no worry of mildew or leaks like front loaders.

Great warranty to have. I always get Best Buy’s warranty

I am generally very cautious about extended warranties. With the new high tech washers and dryers this just plain makes sense to protect your investment. We looked at S**** for the same items, but their warranty was much more expensive without any benefit in coverage. Saved a lot going with BB and their warranty

I have used them twice and they stated this washing machine is not a good one, they have many people not satisfied with this product. Always on time.

They came out and checked my washer and decided i should just get a new one. It was Replaced within a week and i couldnt be happier with the service i received.

The installation was very fast, the guys were friendly and professional.

I got the extended warranty because it was cheaper then the Nicor home Solution package I have. This way I’m working with the point of sale only. I’m going to ask about getting dryer coverage for my older machine. So far so good