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Customer reviews

Rating 4.6 out of 5 stars with 5721 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 70 Showing 1,381-1,400 of 5,721 reviews
  • Rated 5 out of 5 stars

    Geek Squad Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get the service, you will feel better knowing that if anything happens it will be covered. This new appliances have a lot of new technology that is hard to fix on your own now. not like old appliances.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good price warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price not bad for the coverage. It makes sense to get extra warranties for appliances. They aren't built to last anymore.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    on time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Geek Squad for several years and are very pleased with their help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Three-year standard geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Luckily I have not had to use this protection yet, But I'm sure they will do a great job due to the fact that everything I have purchased from Best Buy has been a good product and they treated me very fair luckily I never will have to use it but if I do I know it's there

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional and fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was fast, done right and the crew was professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a good deal on an open box and the dryer has worked like a dream. Moms happy so everyone is happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great coverage and value.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service when machine kicked the bucket after only 2 to 3 years. Great value for the coverage provided. I will only buy major appliances from Best Buy with this coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service is always great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buy extra warrantee when buying protection for large products or expensive tech. They have always provided excellent repair service when needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great guys!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It arrived unharmed, on time, and the drivers were thorough in explaining things concerning my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first time I've bought into something like this. and I'm glad I did cuz I needed it later when I bought my washer and dryer and it saved me extra money. I think the money I saved offset the cost of the plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents delivered and set up my washer and dryer, and explained everything in great detail.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad always comes in clutch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always gotten the protection plans through geek squad when I purchase anything through Best Buy. It just makes sense to do so. The cost is reasonable and the service is good.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Check before you purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend that you check to see if the local Geek Squad has people on staff to do repairs for the item you are purchasing. If not, your product will still be covered but you’ll have to wait for insurance company used for this service to find and negotiate service for your product before repairs are made. We’re on our fifth repair for a product and so far have waited a week and a half to schedule the repair. From my check earlier this week it will be at least next week before that might happen.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      We appreciate that you took the time to share your feedback with us. We’re always looking for new ways to expand and improve the services that we offer, and it is vital that we hear real comments from customers like you. We’d like to sincerely apologize for any inconvenience, delay, or burden you may have faced. We hope you give us another opportunity to better serve you in the future.

  • Rated 5 out of 5 stars

    washer machine.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think it is good idea to buy this waranty, hopping never use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best insurance policies out there for your tech, worth the extra money for sure when untimely break downs happen. Wouldn’t buy a high end appliance or TV without it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection Plan Review.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this extended warranty plan when I purchased my LG OLED TV. I haven't had to use it yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the Geek Squad coverage. The peace of mind is wnderful if you have any future issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10 out of 10

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it ! Cleans my clothes efficiently and dry them. Also has many options as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The good guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t needed to use it yet but viewing it on my account has been easy and convenient. Geek squad always comes through.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was sad that I had to use it to replace dryer. Replaced and delivered new worries free.

    I would recommend this to a friend