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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 5748 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 71 Showing 1,401-1,420 of 5,748 reviews
  • Rated 5 out of 5 stars

    The Geek squad helped me.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good addition to any purchase. The delivery service and the store help for my purchases was great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    perfect coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this protection. everything covers you.anything that happens to your product, they come and repair it at no cost. I would buy it again for each product I buy with best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed my dryer quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did an excellent job installing my dryer,fast and efficient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my machine quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad afforded us excellent service. The installation was very rapid which I appreciated in the midst of a pandemic. They answered all questions and hauled the old washer away without any problems. Very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excited about this coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had to get this just in case. We know bestbuy has great items but we are glad to get this and cover us in the future. Hopefully we don't have to use it but I feel confident if we do need it. It will do the job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of washer and dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was very fast, the guys were friendly and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad went above and beyond for us. Danny the manager turned our living hell into a great experience. We bout lg washer and went thru hell trying to get it repaired with a lg vendor via geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, works better than i could have expected. Super fast wash cycle. Love love live it

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    We needed it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great opportunity to protect the machine we wanted something like this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needs it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great opportunity to protect the machine we wanted something like this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Performance Plans

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually don't get them, but these were very affordable given the price of what I'm insuring. Great peace of mind. I've had great experience with Best Buy performance plans in the past, and I've seen reviews where others have not been happy with the service provided by certain manufacturers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service although have to waited for several weeks for replacement. BestBuy replaced my less than 2-year old Samsung washer with a new one due to several malfunctions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had to use this coverage in the past and it gives me peace of mind having it, especially since they don't make items like they used to and they break down alot quicker now days.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful Machine very special works great love the steam Function.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The good guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t needed to use it yet but viewing it on my account has been easy and convenient. Geek squad always comes through.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GSP believer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had gsp on my LG washer about 4 years ago. Had about three repairs overall with the last time finally warranting me a new washer. I'd say after calling in a repair request we would have people over to assess the washer in 1-2 weeks. The geek squad are easy to communicate with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best thing ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The go above and beyond to help with your needs !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the washing machine! Def worth the buy and handles are laegest loads!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this warranty service for my was machine. Have always used Geek squad service for my appliances and electronics. Had to use once to have Samsung television replaced. The only problem when replaced had to buy new warranty for replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great guys!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It arrived unharmed, on time, and the drivers were thorough in explaining things concerning my purchase.

    I would recommend this to a friend