Customer Ratings & Reviews

Geek squad brought the dryer to house during the hours they said they would come. They even called to let me know they were on the way to make sure we were home. Geek squad was very polite while dropping off dryer.

Excellent service. Great communication and quick response

Highly recommended get service plans, things are built as solid as they used to be

Good to have if you don't want to worry about possible expensive repairs. Laundry machines contain printed circuit boards and other electronic stuff that can cost as much as a new machine if they go out.

I luckily have not used this service. Pay attention to the needed recommendations so it is valid.

Excellent service although have to waited for several weeks for replacement. BestBuy replaced my less than 2-year old Samsung washer with a new one due to several malfunctions.

This is the best unit I ever ever had my home. Food runs good looks good.

As household items become more digitized, the more likely that something will malfunction at some point within five years. I have purchased the five year warranty for every appliance that I have from Best Buy and when I need to call, one number gets me the quality service that I need.

This is a no brainer for me. I have gotten this protection in the past and had proved to be a real life saver. Look, it's an insurance policy. Hopefully you won't need it. But if you do, you will be glad you have it.

I have had to use this coverage in the past and it gives me peace of mind having it, especially since they don't make items like they used to and they break down alot quicker now days.

I've used Geek Squad off and on for years. Their professionalism and capabilities speak for themselves. The protection plan gives peace of mind and affordability to a much needed service in today's world!

I usually don't buy extended plans but after having worked on my old washer at least a half dozen times before deciding to replace it, this was just peace of mind.

They have been great in the past with all of my Best Buy products. Highly recommend to everyone!

They have the best warranty out there. I would recommend it for any purchase at Best Buy.

Washer hooked up perfect and plenty of room and works great.

Plug in my wash and dryer . Was fast and easy and very nice

Geek squad went above and beyond for us. Danny the manager turned our living hell into a great experience. We bout lg washer and went thru hell trying to get it repaired with a lg vendor via geek squad.

I like my dryer , works great , the price is good , unit is doesn’t noisy.

I used geek squad on a washer I had several years ago! Best choice ever made!

Love Geek Squad support. Just like a fire extinguisher, hope I never need it but I trust it!