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Customer reviews

Rating 4.6 out of 5 stars with 5721 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 74 Showing 1,461-1,480 of 5,721 reviews
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is peace of mind at its finest no worries for the next five years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hopefull

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am hoping if I run into problems the Geek Squad will solve it in a timely manner

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excited about this coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had to get this just in case. We know bestbuy has great items but we are glad to get this and cover us in the future. Hopefully we don't have to use it but I feel confident if we do need it. It will do the job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ready to Help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great team, very knowledgeable, friendly and always willing to go the extra mile

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Instulation

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick,professional and awesome.I can’t say enough good things about the guys who did the work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my machine quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad afforded us excellent service. The installation was very rapid which I appreciated in the midst of a pandemic. They answered all questions and hauled the old washer away without any problems. Very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed washer, very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased my LG washer at Best buy, the performance of this washer is amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good customer service with Best Buy being long time buying from them. I never have an issue with finance offer to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Those guys don't joke around when is talking about work, really professional and great communication... this 100% recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I believe in having my items protected. Therefore, any chance I get, I make sure I include the warranty on my items. I can't tell you how many times this warranty has come in handy. I would definitely recommend doing the warranty whenever its available!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek protection is great. If something goes wrong they take care of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best warranty really fast service. Agents are very good and helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best warranty really fast service. Agents are very good and helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer dryer combo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new washer dryer combo one of the best purchas i have ever made!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad doesn’t fail

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I finally bought a new washer after my old one was just not cleaning very well after 15 years. Haven’t needed to use the protection yet but it hasn’t failed me before.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Washer Extended Warranty-Nice Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We Purchased the New Whirlpool Washer, A repair Tech. advised we Get the Extender Warranty on New Washers and Dryers. We took his advice and got the warranty. Our Old Whirlpool Washer was 15 years Old and We only had one Service call on it in 15 years. The transmission wet out after 15 years and it was time for a replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the protection. Trust me. I’ve used it so many times for random big issues I’ve had happen. This saves my wallet and sanity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Necessary!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's worth it! Mad even on expensive equipment! If you already spent money on something, protect it! Do not be stupid!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love BB

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looooooooooooooooooooooooooooooooooooooooooovvvvveeeee best buy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this warranty service for my was machine. Have always used Geek squad service for my appliances and electronics. Had to use once to have Samsung television replaced. The only problem when replaced had to buy new warranty for replacement.

    I would recommend this to a friend