Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 5748 reviews
(5,748 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Rated 5 out of 5 stars
Yahhh
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.$400. I’ll take it. Thank you so much Best Buy. I want another!
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Extended Warranty from Geek Squad-5 Year
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was looking at other places to buy appliances, and Best Buy seemed to have the best value for their warranties. I like that you don't have to pay for a service fee, it too is covered.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had a couple scratches on washer we called and were immediately taken care of. Great service
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Washer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer, quick wash for thise who dont have alot of time
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Cowboys
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best unit I ever ever had my home. Food runs good looks good.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Essential to make sure that your appliance keeps working at its best, even if it breaks down.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Peace of mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great to have for peace of mind. Hope to never use, but have never had a problem with the squad's service!
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Love geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I used geek squad on a washer I had several years ago! Best choice ever made!
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Very Helpful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have not had to use but did need to call for info.. very helpful.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s very important to protect you purchase. Best Buy geek squad is there to help. Wether it’s to come to your home and fix the issue or get you a new product if they can’t repair it.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad installed washer, very professional
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased my LG washer at Best buy, the performance of this washer is amazing
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Works fine
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s ok, for some reason sometimes the clothes doesn’t dry up completely but I just add more time.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Highly Recommend!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad Protection Plan option is a must have with the purchase of any washer, dryers, refrigerators, dishwashers and higher end tv's! If something goes wrong Best Buy makes it right!
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have purchased protection on many of my electronics, but only needed once and came in handy. Repairs were made at no cost
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 2 out of 5 stars
Be careful with extend warranty lead time.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased a 5 year warrantly plan on my dryer and called on 4-7-25. They could come on 4-9-25 but that day was not available and the next day that was available was 4-17-25. Be careful that when you purchase a warranty the lead time is what I call ridiciulous!! You can speak to a supervisor and they suggestion was to call back and get someone else. Mary in Pananma City refused to give me her bosses name . The dryer I bought was Whirpoll WTW5057LW and it NEVER drys a load on one cycle and I bought in Oct 2023 and now the drum does not spin.
This review is from 5-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 5 out of 5 stars
Excellent service and customer satisfaction
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am glad I purchased a production plan for an appliance purchased at Best Buy. The service was excellent and we were completely satisfied with the technician and his performance. I would highly recommend Geek Squad protection warranty plans.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Service plan.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s better to have the warranty than to not have but service technicians from local repair places are horrible. Only positive is that when they can’t fix it after multiple times, you can apply a credit towards a new purchase.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
It pays off to be protected
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am so happy that I had paid extra to get the extended coverage, my other washer broke down and since it was going to be too expensive to fix , the protection plan covered for us to get a new one.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Good quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like my dryer , works great , the price is good , unit is doesn’t noisy.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Good Strong Men!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Still got the washer and dryer and i havent had any issues, customer service was great, they brought it in and hooked it all up and i was very apprecitave of it! Thank you!
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friend
