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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 5721 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 78 Showing 1,541-1,560 of 5,721 reviews
  • Rated 5 out of 5 stars

    UnusedGeek Squad Protection Gives Us Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We ordered a new washer with the 5 year Geek Squad Protection plan. So far we haven't had to use it, so, so far, so good!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    easier to sign up for in store when purchasing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to sign up for .. haven't used it as of yet .. so not sure how well they respond

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s always a good idea to have the geek squad behind you if you purchase any big items at Best Buy there quick they’re good at what they do and it’s very easy to deal with them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really impressed with the quick response, and the kindness of staff

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A big investment sometimes needs a warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With some electronics the cost of replacing the item (or getting an upgrade by buying a new version of the product) is financially wiser than buying a protection plan. However, with the life expectancy of a clothes dryer, we believe the warranty was worth the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad warranty is a must have with any big purchase from Best Buy. The Geek squad delivered our equipment and installed it. They explained the dos and fonts and how to take care of the equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expert care

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad protection provided expert installation of my set

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Extended Warranty from Geek Squad-5 Year

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking at other places to buy appliances, and Best Buy seemed to have the best value for their warranties. I like that you don't have to pay for a service fee, it too is covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that I'd I have any problems help is one call away

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to be able to extend the warranty on my Samsung washing to 5 years. A little protection goes a long way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great coverage and protections for the value! always great to have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good enough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    havn't had to use yet, hopefully don't have to. Doing this for my entry to chance to win

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Whirlpool clothes dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to use the extended warranty yet. Home delivery and installation was great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always purchased geek squad protection with all my new product purchases. It's well worth the ease of knowing your product is covered. I originally purchased the 3 year but ended up going with a 5 year instead.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my washing machine quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the way they do their installation so fast and perfect, they don't wash time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use this yet. I hope I don’t have to but I’ve always had good experience purchasing the warranty through Best Buy and geek squad. Way better than Walmart. Don’t ever buy the Walmart warranties

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is always so informative which I love because they help break down technical terms into English for me, haha. But I love their service, they are absolutely professional and attentive with their work!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the quality and slim appearance which does not take a lot of space

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just do ti

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy to have insured my washer and drier. I called best buy for service and they were quick and efficient in getting a next day appointment with a service technician. The name says it all Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty Buff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had a problem with any warranty or Geek Squad Protection plans. Thanks.

    I would recommend this to a friend