Customer Ratings & Reviews

This is a wonderful washer and dryer! I can wash my king size comforter and it is thoroughly cleaned! Works well and the I have not had any problems with the product. First instillation was dented but it was replaced immediately.

So glad we got the geek squad protection for our open box dryer, as soon as we noticed it making a sound we called them and the sent the part the next day. Our appointment was within a week and they knew exactly what to do to fix it. Our dryer works perfectly now.

The LG True Balance washing/Dryer Machine. It washes the clothes perfectly and The Dryer is so efficient and Fast . The only thing is the tube in the Drain Filter is too Short it should have been longer, then it would be easier to Drain it.

I have not had to use this protection yet, but in the past they have been very responsive. 5 years is a great deal for the price I paid.

Everything was professional and on time. Nice knowing I have protection on my item

Purchased this protection. Anything goes wrong with the parts or a device needs replacement, this plan should cover the need. Very appreciative of the staff and service provided to buy this coverage.

Fast and easy service would recommend definitely getting warranty

Gets the clothes clean. Different cycle options and dryer has

Things just don’t last anymore. I’ve used these warranties a lot.

I mean what can I say, it’s the Geek Squad, they are amazing at their jobs. If something is broken you are lucky to still have it insured by the Geek Squad, because they will fix the problem and FAST!!!

The extended warranty saved us when our washer crapped out but the price of the extended warranty is crazy pricey nowadays.

I have not had to use yet but with other product under the geek squad the service was great.

I received a replacement washer in a timely fashion

So far so good -- we feel like we're well-covered with the 5-year Standard Geek Squad Protection service plan we purchased with our new LG washer. Highly recommend to buyers for the peace of mind.

Still got the washer and dryer and i havent had any issues, customer service was great, they brought it in and hooked it all up and i was very apprecitave of it! Thank you!

Great magic units Working a 100% official. Great savings on energy

It’s very important to protect you purchase. Best Buy geek squad is there to help. Wether it’s to come to your home and fix the issue or get you a new product if they can’t repair it.

Great product to have at a reasonable price and easy to use

Geek Squad helped me navigate through the issues, they are knowledgeable, while they may get offended when you ask some stupid question, however, worth buying the protection specifically for large purchases.

Price point for insurance was competitive based on my research for similar items in other stores