Customer Ratings & Reviews

Loving My LG 5.5 Cu. Ft. Washer!!! I’ve Had For Almost 2Yrs. Now…And No Issues -At All!!! It’s Nice And Roomy And I Love The Stainless Steel Drum And No Big Gawky Center Part…Taking Up Needed Room. I Also Love The See-Through Top Lid And All The Fancy Gadgets!!! Added Bonus, The Washer Plays A Little Tune When Cycle Is Done. You Can Also Connect Your Washer With Online Technology…But, I’m More Old-School And Have Not Tried That Part -Yet. You Cannot Go Wrong With This Washer. Only Thing, If You’re Less Than 5’4”…You May Need A Small Stool To Reach The Bottom Of Your Washer…It’s Pretty Deep And Spacious!!! Finally, Don’t Forget To Add Your Geek Squad Protection Plan…I Chose The 5-Year Plan!!! So, No Worries Here!!!

You NEED to get this especially with a big purchase. So glad we did it because Best Buy goes above and beyond! Our washer gave out and they fixed up our issue NO PROBLEM.

Really needed Geek Squad, and the came through. Three issues resolved...just wish it hadn't expired

I always purchase the extended warranties on ALL major appliance purchases. I have had to use it already on my washer that was only 2 1/2 years old when the drum came lose. They called it a catastrophic fail and gave me every penny I spent back in credits to purchase a new washer. Love the extended warranties!

The geek squad guys are awesome! I had an issue with my dryer not coming on so i called an electrician, thinking it was the outlet. They came out and said the issue was the dryer, not the outlet. The geek squad guys brought me a new dryer and determined that the dryer was fine all along and the problem was in fact, with the outlet. Got another electrician to come out and actually fix it and now the dryer works great. They were very nice about the situation and set everything up for me before they left. They said to give them a call if i had any issues. Great service!

This really paid off for me -- I always purchase the extended warranties (knowing how short the manufacture warranties are nowadays), and this is something I do as a matter of practice. I've now bought this again for the new machine. The previous one I had with the Extended Warranty the Washer quit working after only a little over 3 years of use in my home (it's not a commercial setting, making it clear) With the warranty, I was able to schedule a Geek Squad maintenance service look at my failed washer and they determined it could not be repaired as such. The good part, I was able to replace with my choice of a new washer as a result (they are very good at honoring your initial purchase price on the washer for your replacement device!). Don't hesitate .. just spring for the extra protection ..

Purchased this service for my washer, fortunately I have not needed it yet but I’m glad to have it.

I bought it for the washer and dryer for any future issues. You need to get extra warranty for expensive purchases, repairs can be pricey.

I absolutely love everything about this dryer, We have had zero issues since purchasing almost a year ago!

Great to deal with. Fast to answer your questions and to handle any situation you might have.

This was relatively easy to use when service was needed. The repairman was great and our product was fixed same day by a qualified contractor, (I am supposing is listed through your Geek squad for appliances). Although, this product carries a 10 year warranty, and the Manufacturer still covers it, the extended warranty, ought to not be effective until the manufacturers’ warranty has expired.

The Geek squad is always fast with their service , I had a problem with a printer under Geek warranty and they replaced it with no problem

This extended service plan is great,would definitely recommend,purchasing this extended plan.

Definitely recommend an extended warranty on all pricey electronics, accidents happen, things stop working, etc. Best Buy makes the process easy!

Smart add on for a pricey appliance! No regrets for this safety measure

With washers and a dryers, I will always get a protection plan. Always have used them for this.

I really can’t rate it as I haven’t had to use it and hopefully don’t have to, but it’s always good to have protection if you need it!

I took this protection out on my new GE WASHER DRYER COMBO have not had to use the protection yet. But I do keep getting notice that I need to buy GE Warranty much is confusing since I bought the protection at the time of purchase.

Mine is a washer/ dryer all in one. When clothes finish washing it starts drying them.

With the problems I have been having with my appliances, this was a no brainer to get