Customer Ratings & Reviews

Excellent product, definitely recommend to friends and family, and good customer service

I appreciate the help definitely nice to have if you’re having any trouble or issues thanks

I have not had to use my warranty yet to this day due to whirlpool being an awesome product but I am happy knowing that I have a five year warranty to cover any issues that may occur.

I had my Samsung washer out of order after a year. Unfortunately I did not purchase the extra protection plan so it costed me fortune to fix it but i had to do it anyways. Great services and friendly mechanics thanks to Bestbuy Geeksquad. Thank you!

Geek squad arrived on time and installed washer quickly. They did a dry run, but forgot to remove the product pamphlet inside. It got soaked!!!. Luckily, we called and was advise to download from site.

Scratch and dent! Literally that’s all this washer had wrong with it. We are extresxxx

Im happy with the warranty i feel like its a great price for the term other places i looked before finally purchasing here only offered 1 yr warranty for almost same price.

I havent had to use this product. However i have heard great things about them.

Geek Squad stands behind the protection plan. They made my problem right.

Got them for my first time home purchase. Two years so far and no problems. Not fancy looking by any means. It’s a basic look which I was looking for. Had it delivered and installed with no issues.

With every major purchase, I always get extended protection. In several instances paid for itself and sometimes many times over.

I took out the 5 year ext warranty because of their customer service. Never had a prob.

I haven’t had to use this yet but hopefully it comes in handy when something goes wrong with my washer or dryer. I will update in the future.

Gives us peace of mind knowing we have this coverage for the next 5 years.

I've always purchased geek squad protection with all my new product purchases. It's well worth the ease of knowing your product is covered. I purchased the 3 year but ended up going with a 5 year instead.

Easy to sign up for .. haven't used it as of yet .. so not sure how well they respond

If you spend over $200 on anything at Best Buy and don't get Geek squad protection, you are asking for regret. It is certainly better to have it and not need it than the reverse.

My last machine was double the price and broke down just past the manufacturers warranty. It was not purchased at Best Buy and store said all the people who bought those machines saw them broken beyond repair within 3 years. No remedy was offered.

I haven’t had to use the extended warranty yet. Home delivery and installation was great.

I purchased a 5 year warranty because you never know. Last washer I purchased only had 2 years on a different model. After 5-6 years it started making loud noises and I'm sure it could've been easy fix but it was time to trade up. Get warranty!!