Customer Ratings & Reviews

I would rather contract service through Bestbuy. I had a horrible experience using a Maytag extended warranty. All my TVs and appliances have been through Bestbuy.

well my whirlpool washer broke down after about 3 yrs , but lucky ive got geek squad protection , Right , nope Wrong , when i broke i called the geek squad and they sent out a repairman with 4 days this was pretty good , unfortunately he did nothing and said the washer needed 2 parts a little part and a big part , he said it should only take about 3 days to arrive and to call back when i get the parts, well the little part did take 3 days to arrive however the big part didnt arrive so i gave the geek squad a little call and ask them how long before i get the big part well suprise im looking at waiting another 21 business days (over a month in total before they even get the part) this is not a rare part and its not a rare company its whirlpool , but i was told that these companys send out all their parts in bulk and that im just going to have to wait over month before they decide to send all these parts out to all these different customers , so if your considering buy a geek squad protection plan ( or anything whirlpool for that matter ) its worth considering that if anything bigger than a broken dial occurs you may be having to wait for parts and then have to make a appt for installation of the parts which cant take over a month to get the parts and then several weeks for installation (6 to 8 wks in total ) for me i would not have bought this plan had i known what i know now ,

Needed a washer and dryer I've had no real issue with these machines, they work extremely well.

Great buy Luv the experience of easy service Just a click away and team help available

Extended service plan is affordable and good to get. Definitely recommend!

I got the 5 year plan. And my washer broke and they came with a new one. Always make sure u have a plan in place best thing ever.

The agents were very quick showed me how to use and cleaned their mess up

love my set and the amount of protection i was able to purchase was awesome thank you !

worth it for equipment over $500 or whatever threshold you have

Did not need to purchase the Geek Squad protection plan so I returned it back to the store and got a refund. I have been personally called a really big Geek for over forty years now. With that being said and my peers letting me know that I am the biggest Geek that they have ever known for such a long time now, I know that I am completely capable of fixing anything that might cause a problem with the computer electronics on the washing machine should it fail. Can't be much different from the computer controlled French fry machine that I operate at my work where I am King. Burger King that is.

I have always purchased extra warranty on major or high price items. The geek squad has always fulfilled their obligation to our extra warranty when we needed to use it. They seem to always be professional. Equipped with good advice.

I always get extra protection on my products and the geek squad has always been super helpful

I am glad to have this protection. Fortunately I have not had to use it yet. If I do have a problem, I will be happy to have purchased the plan.

The agent hooked up laundry dryer and did job very professionally

Geek squad protection is great to have. This is just one of the many products I have gotten from Best Buy for which I have opted to get the Geek Squad Protection.

Nice to keep an extra warranty. Never know when you may need it

Gorgeous set and it definitely measures up! I have these in my salon and they get a lot of use!

I bought this protection plan for my Samsung Washer and Dryer. I was told that this plan includes any type of issues as long as they are not intentional damage to the units. In my opinion, it is a plan worth buying.

When i got my dryer the two delivery drivers were the ones who told me my dryer had some dents which i was very grateful for. And i did a exchange with my dryer it came in quickly

IT'S WORTH IT TO HAVE THE EXTRA SERVICE, IN CASE SOMETHING GOES WRONG. NOT ON EVERYTHING BUT MOST THINGS, IT'S HAVING PIECE OF MIND, YOU HAVE A BACKUP PLAN.