Customer Ratings & Reviews

Dropped conveniently where I requested. No install.

Did not need to purchase the Geek Squad protection plan so I returned it back to the store and got a refund. I have been personally called a really big Geek for over forty years now. With that being said and my peers letting me know that I am the biggest Geek that they have ever known for such a long time now, I know that I am completely capable of fixing anything that might cause a problem with the computer electronics on the washing machine should it fail. Can't be much different from the computer controlled French fry machine that I operate at my work where I am King. Burger King that is.

Very helpful technicians and efficient in helping their clients.

The geek squad was a very nice group of young fellas

I would definitely recommend the Geek squad 5 year protection with an product I buy....The average cost per year is minimal and you have complete protection.

Very good product. Everything was as described. Recommend for everyone

Great installers couldn’t ask for better experience

well my whirlpool washer broke down after about 3 yrs , but lucky ive got geek squad protection , Right , nope Wrong , when i broke i called the geek squad and they sent out a repairman with 4 days this was pretty good , unfortunately he did nothing and said the washer needed 2 parts a little part and a big part , he said it should only take about 3 days to arrive and to call back when i get the parts, well the little part did take 3 days to arrive however the big part didnt arrive so i gave the geek squad a little call and ask them how long before i get the big part well suprise im looking at waiting another 21 business days (over a month in total before they even get the part) this is not a rare part and its not a rare company its whirlpool , but i was told that these companys send out all their parts in bulk and that im just going to have to wait over month before they decide to send all these parts out to all these different customers , so if your considering buy a geek squad protection plan ( or anything whirlpool for that matter ) its worth considering that if anything bigger than a broken dial occurs you may be having to wait for parts and then have to make a appt for installation of the parts which cant take over a month to get the parts and then several weeks for installation (6 to 8 wks in total ) for me i would not have bought this plan had i known what i know now ,

best thing to have on an appliance and if they cant fix it they replace it. best thing in the world to have

Due to our family’s heavy usagee, a 5 yr warranty is a must for us.

Added protection a few days after buying my washer. Nice piece of mind to have for expensive purchase.

When i got my dryer the two delivery drivers were the ones who told me my dryer had some dents which i was very grateful for. And i did a exchange with my dryer it came in quickly

Definitely the way to go when ordering these kinds of items. There was a problem with a friend's purchase who had this protection and they took care of him immediately. Very helpful.

Item arrived and installed on time and as expected

Contractors came out and installed everything perfect. No complains.

Works as described. Very happy with my purchase. Recommend this product!

Having Geek squad protection gives you peace of mind knowing that if the appliance breakdown you know who to call and they are always professional and timely.

I always buy the 5 year warranty. Geek squad is the best. Love Best Buy

I love the warranty. Had one on last washer and when it went down, which was only once, within warranty there is no charge to fix

Great service would highly recommend . The new product works perfectly. I have had no problems. Would recommend.