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Customer reviews

Rating 4.6 out of 5 stars with 5697 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 5,697 reviews
  • Rated 5 out of 5 stars

    So glad this is available

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I havent had any problems with my washer and dryer. I havent had to use this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    the best decision ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its awesome! we've had this for a few months now. if there are any errors it easily explains how to fix the issue. any issues are always just minor normal upkeeps that we forgot to do. I recommend this product 10/10. Some people say they aren't sure how they would like not being able to start another load while one is drying; with my experience it has been much better to take the time to do it this way then to constantly forget my clothes in the washer and have to rewash them because of the odor. this I can turn on in the morning and head out if I need to. also the timing is very efficient and doesn't take long at all to wash and dry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfaction complete

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I haven't had any problems where I need to call in The geek squad so I'm satisfied

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to have even though i haven't needed to use it yet.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    They look amazing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As right now I have been using it for little time, and they are good. But the test is until later

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best warranty ever............................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reasonably priced protection my old machine failed in three years with no geek squad had to replace it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better Safe than Sorry!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buying a replacement washer and dryer is never a welcomed expense. Luckily we had our LG appliances for 15+ years with only one service call. No one wants this money outlay for new appliances, and to add on the service is an extra cost, but the peace of mind is so worth it. Best Buy’s no questions asked policy for a service call is worth every penny. Try to find a repairman the day after a houseful of company leaves you with a million towels and sheets to launder. You’ll pay more for his service than the service plan!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this feature. Never have enough service these days.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did an awesome job putting on my screensaver?That was under warranty, did not give me no hassle

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Homeowner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Firat appliance purchased as homeowners and jts lerfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The the Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the geek in the squad. Always doing the right thing to help out the customer!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always the best service! We love geek squad for all of our purchases!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is super helpful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to use. Geek squad warranties are amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it for sure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend this . Its worth the peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always gotten Geek Squad Protection on all of my major Electronic Purchases and they have yet to let me down when it comes to needed assistance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I sleep better at night

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s nice to have the extra warranty coverage. We always buy extended warranty. The technology of the newer appliances makes it difficult for the average Joe to work on the appliances. I sleep better at night knowing I have warranty coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always purchase this to protect our appliances.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy was fast and efficient.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best brand of washer and dryer set I’ve purchased. Will definitely purchase again in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind. it’s that simple. When you purchase something From Best Buy You already expect quality. But there’s nothing wrong and it’s a very smart investment to get a guarantee, especially for five years and especially for a washer or dryer. To know that if in the unlikely event anything should go wrong I don’t have to deal with the manufacture. I don’t have to deal with making 10,000 phone calls. I could just simply call a Best Buy. It’s broken they come by they take the old one away and give me a new one you can put a price on that you just cant I can’t imagine anybody not getting the warranty

    I would recommend this to a friend