Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 5749 reviews
(5,749 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Rated 5 out of 5 stars
Drop shipment
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Dropped conveniently where I requested. No install.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
peace of mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.have not used it yet but It has given me so much peace of mind
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Buy buy buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always purchase the warranty thru Best Buy they coverage is amazing
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
My new washing machine
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The geek squad was a very nice group of young fellas
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Wouldn’t purchase an appliance without it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always trust Best Buy with the warranty with household appliances. For the price and service, it’s worth it.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Geek Squad - 3 year
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I hope I don’t need to use it but got it because I’m a sucker and didn’t want to deal with it if there happens to be a problem. I have also had good experience in the past.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service but I wish they will give you a shorted window for their visit.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Delivery
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice system had to return due to lack of empathy from delivery team.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Everything was professionally done and was quick and on time
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad installed my unit quickly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent delivered my washer and installed unit. Very clean and professional
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek warranty is awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I recently used a geek warranty & they completely stood behind their word. I have purchased other warranties that said That would & they would do would Best Buy did but did not. Best Buy geek warranty is great.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have used my warranty once and a technician cane out to look at my machine. No charge and he was able to diagnose the problem on the spot.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Best Protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I buy all my major appliances from Best Buy. One of the reasons I do this because of the Geek Squad Protection. It's not very expensive and it's not hard to use when you have break downs with electronics or appliances.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Washer install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great installers couldn’t ask for better experience
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
excellence!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent setup by the Best Buy team! I would purchase from Best Buy in the future
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
A nesseasaty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad service plans are well worth the money! Especially since everyone knows that everything seems to break right after the manufacturers warranty runs out!
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Buy warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought warranty for my one day old washer and was installed by bestbuy staff. Day later it broke. Wasn't flowing water. Best replaced it with 2/3days and got a brand new one! I think it had a bad seal or o-ring
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Protect your stuff
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've always loved geek squad protection. I purchase it with everything we buy! When something goes wrong they don't hesitant to repair or replace.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Protect your stuff
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've always loved geek squad protection. I purchase it with everything we buy! When something goes wrong they don't hesitant to repair or replace.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Appears to be a good program
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Only issue I have is that the geek squad service does not really kick-in for repairs until the manufacturer's warranty expires
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .We appreciate that you took the time to share your feedback with us. We’re always looking for new ways to expand and improve the services that we offer, and it is vital that we hear real comments from customers like you.
