Customer Ratings & Reviews

Great services and they know what are they doing fixing

Good protection , and great coverage from geek squad

Haven't had to use it yet but I also use American Home shield. Just thought it would be cheaper since you dont have to pay every time someone comes out.

Love the geek squad! Definitely worth getting the protection!

Washer and dryer works good, no issues. Able to do many loads in a day

After spending thousands of dollars for appliances I wanted assurances that my washer & dryer would be repaired cheaply, professionally, & timely should repairs be needed in the future.

Its great to have this piece of mind in my back pocket

Most of the time it is easy to schedule but sometimes parts have to be sent and they have to have a second visit to fix the appliance.

Glad we got this geek squad protection in case something was to happen

Best Buy Team was amazing. On-time, friendly, installed the washer quickly and ensured everything was cleaned up prior to leaving.

No complaints really. other than Works good. takes forever to wash i just bought it because it was on sale and a lot of other ones were on backorder

This is great addition to anything to buy. Service is quick and solves the issues.

It could not be any happier with Geek Squad they are always responsive and they always give me the value for the money I spend

samsung outstanding quality & customer support is great! questions answered when needed, tips , but always a great machine

I love my new washine. I would love a set. Best buy

I forgot to add protection to my appliances when I purchased online. I went inside of the store and purchased protection for my appliances.

I love having the geek squad service. They are very knowledgeable.

Love the Geek Squad. They came out to help with the first set of washer and dryer. They were very professional and helpful.

Piece of mind for the next three years is definitely a hot button for me.

Excellent service highly recommend excellent customer service