Customer Ratings & Reviews

They have great customer service and help you as much they can.

Hopefully I don't get to use it-its good to have just in case

Always good to have even though i haven't needed to use it yet.

As right now I have been using it for little time, and they are good. But the test is until later

Had the Greek guy come over to look at my new washer he was a very nice gentleman help me out really appreciate his service

Your appliance is only as good as the extended warranty, or "Cheese" that you buy. Most modern appliances die within five years. Generally the parts are scarce because they go through them, so hopefully you can return the damaged unit and get a new piece of junk for the same price.

they have backed me up since I got the warranty especially my dryer, Now I'm calling on my washer and we shall see how they do, I haven't really had any problems with best buy and their warranties geek squad has not failed me yet, so I can only give them good reviews,

Had to use Geek Squad the first week as one of the hampers came undone, causing the washing machine to be loud and the rubber seal to not be flushed. Geek Squad came out right away and immediately diagnosed and fixed the issue within the same hour!

Always buy insurance, for those moment you never know

Always the best service! We love geek squad for all of our purchases!

Let me start by saying always by the warranty. We bought a new in box Samsung washer and dryer. Got it home, they installed it, programmed it etc etc. 2 days later the washer stopped working. Followed all the instructions, online in the book, even the chat for Samsung. Called Samsung, they gave us the run around for a few hours. Forgot we bought the warranty. Called them right up, the replaced it, never even asked why, they replaced it the next day. It's always important to buy a warranty, especially today where everything has a million electronics. It's not the old days with the top loading washers and 4 parts..

Love this feature. Never have enough service these days.

5-Year Standard Geek Squad Protection warranties for large appliances are a no brainer for me. Granted I am an old geezer, but I remember when washers, dryers, refrigerators and stoves lasted over 20 years. Not so any more. Warranties are a must for new appliances that have computers that burn out with power surges during bad storms. Besides appliances and appliance repair is so expensive now that extended warranties often pay for themselves in the long run.

Recently called in Geek Squad to service our Dryer that wouldn't stop tumbling. I forget the service tech's name, but he was very honest and professional, telling us exactly what was wrong and when the new part would arrive. Although he needed to reschedule one, it wasn't a huge deal as when he did came to work on our appliance he fixed it less than 15 minutes. Would recommend!

Had to have squad come shortly after I purchased combination washer nd dryer. It was very frustrating to get someone out to check why my item was sending codes of error. Problem was eventually resolved. Yet It reoccurred recently so I will be calling back to service item afain

Love this Maytag Washer/Dryer set!!! It is absolutely Gorgeous. It is more quite than most Washer/Dryer sets. These both come with commercial technology. So easy to use & even has WiFi Remote Enable thru the Maytag App. Washes & Dryes as expected. The only down side is washer is not great for short people, I am 4’10” & I have to stand on a stool to get the clothes on the very bottom out. Also, the downside on the dryer is the vent fills up extremely fast… one load & lint is overflowing when the vent is pulled out. Leaves lint down in the vent opening & I keep an extra long screwdriver handy, so I can pull the extra lint up the sides & grab ahold of it to be discarded. I would definitely recommend both of these products.

It's very, very good. And there's a great section, of staff. We recommend this store good stories.

The best warranty ever............................

Our washer began making crazy noises after a couple of years. I called Best Buy and a tech came out to assess it within a couple of days. A day later, I received notification my washer would be replaced. It will be here in two days. Amazing, quick painless Customer Service all around!

Firat appliance purchased as homeowners and jts lerfect