Customer Ratings & Reviews

I would recommend to get geek squad service, they know what they're doing.

so glad to have this, in case I need any help and service done

must need to purchase if keeping appliance for a long time

That is a pure peace of mind , especially if you buy cheap products!

Already used the protection plan twice. Well worth the purchase.

The geek service is very helpful and easy to use when you have an issue with your product.

I purchased this as an extension of the factory warrantee. Have not used it.

Excellent Service, First Delivery was damaged during transport and my washer was replaced. Worth to have protection and have peace of mind for long tenure.

This is a Must buy!! The Geek Squad services are the best! Definitely worth getting!

I have always purchase the Geek Squat even when I don’t purchase from Best Buy .

It is wonderful having peace of mind if i need it in the future

Easy to get sort of but it was my fault as I added it on after. Thankfully haven't needed it yet.

Great device woth amazing warrabty. Would recvomend.

We hope to not need protection plan, but if we do the features appear to be good and the cost was reasonable. We purchased this because frontloading washing machines are expensive to repair.

Great!!!! I would recommend this item for purchase of this product.

Great!!!! I would recommend this item for purchase of this product.

They are always a click away! Makes things easier!

When you get opened box items or even products that have good and bad reviews so good to get ha vent used yet but if I do I hope they come through for me

Had to replace my wt1101 (3.5 years old) with the wt1501. Did not have warranty for the wt1101, so I did this time and hope we will not need to use.

This Geek squad warranty sold by best buy is useless and should be considered fraudulent practice. We had three years extended warranty on a washer. When it stopped working Best buy - agreed to send a technician in 1 week time who turned out to be a third party technician as they didn't have Geek squad guy available- apparently they had one guy who takes care of whole 3 counties and can't come in in two weeks. They guy told us that pump was broken and he has to order it and it will take another two weeks. Then we called back to best buy - and was told to do another diagnostic and they claimed they don't have any records of what was done before. They guy simply refuse to come in. We called samsung finally and they repaired it with in 2 days with cost of $250.00. Geek Squad warranty is fraud squad warranty. DON'T BUY. I will never buy appliances again from best buy. And if I ever do I will buy extended warranty from manufacturer directly