Customer Ratings & Reviews

They are a particularly small company and I don't have to walk a mile away to shop, I like the fact that I can purchase large appliances

Installation went smooth. Technicians arrived as scheduled, were cautious with installation and efficient.

I love the fact that I don’t have to worry about anything with this and if or when it breaks they replace it

Exceptional customer service happy with my purchase

I think it’s always a bonus when you add geek squad service you never know if you will need it so add this protection

We have purchased the protection plans for our major appliances and our electronics. We have used the plans more than I anticipated but I'm so glad we bought them. A washer, a TV, and a stove have had issues which were fixed or replaced. The money saved on replacement/repair outweighed the purchase price considerably.

I haven't had any issues yet, and don't plan to have any, but I got the longest protection plan that was offered. I'm a retired senior citizen on a fixed income, and I want all the protection I can get. You just never know what might happen. And sometimes I don't have the best luck. So I'm not taking any unnecessary chances.

I had to install myself, I live wayyyy to far out. Other than the broken drain hose that flooded the floor, it went perfect.

I had always had a pleasant experience with Geek Squad. Very professional and if they couldn't fix it they would off a voucher for the purchase price. will always shop best buy.

My tech were awesome. They were friendly and knowledgeable.

Quick delivery and installation for the appliance I purchased

I wanted extra protection and this was affordable.

Satisfy and secure with this purchase Protection plan

Great service, solved the problem quickly without question or hassles. Pleased with protection & I don’t worry about any problems, although I bought quality in the first place

Excellent service and protection plan, for everything, quickly replacing or repairs

Bought for my new washing machine because I have never had great luck with any kind of washing machine I get. I always get the protection plan for anything I buy!

Anytime you can get a great price on an item at Best Buy and get the protection plan for protection and peace of mind, that is the Best Buy of all.

Always a go to store for me! Thankful for Best Buy

Great Washer and dryer combo smart functions are very convenient and easy to use.

We have always received excellent service from the geek squad installation team!!