Customer Ratings & Reviews

Have not had to use. Hopefully wont have to. Good piece of mind knowing that you have it.

Love the set recommend to anyone who loves this style or any best buy set you desire

Called in 1st time since purchase in 2020. Received someone out of state, hard time understanding and he didn't speak very good english and called me Cereal. 2nd time called in, spoke with Shelly who did a great job!! Took care of issue right away!

Best Buy pricing was very conpetitive and this is great product for what you get.

We purchased this coverage so we wouldn't have to worry about any potential problems we might incur with this unit. We haven't had to use it yet and hopefully won't need it but glad to have Best Buy standing behind it. We have had good luck with Geek Squad in the past.

I always buy protection, I haven't had to use protection from any thing I have purchased from Best Buy. Better to have it and not need it than to need it and not have it.

The guys did an excellent job installing my dryer,fast and efficient

We had a different washer it broke within a year best buy didn’t have the same brand but let us pick a different brand and just had to pay a difference we love our Samsung washer

Excellent is so right!!!!!! It’s a must and very happy to have it!!!

I recently purchased new washer and dryer. I also purchased a 5-year protection plan. I haven't had to use any protection plan because the items are still very new. But I feel that the value I got four five years protection is very satisfying

They did a great job. They got my old house washer out and the new one installed in less than an hour. Called me before hand to let me know when they would arrive, and then arrived on time.

Best washer and dryer purchase ever, and my last machines were Maytags!!! The squats had to bring the machines to the second floor!! They were great and explained every detail!!

Great service and good warranty. Our old washer broke and we were looking for a new one and this warranty definitely helped us feel confident in our purchase. Since many new appliances unfortunately don’t last as long we wanted to have a good warranty.

I actually found the dryer a bit cheaper elsewhere, but the protection plan information was not up to date on the website. When I got the actual information, it was more expensive than Geek Squad. Since I have used Geek Squad for my computer for years, I trust them and now will buy all major appliances from Best Buy.

BOUGHT THE 5 YR. GEEK SQUAD WARRANTY FOR PEACE OF MIND BECAUSE BESTBUY STANS BEHIND IT!

always buy protection, I haven't had to use protection from any thing I have purchased from Best Buy. Better to have it and not need it than to need it and not have it.

So glad I have this protection, peace of mind, knowing that if anything happens to my washer in the next five years, it will be replaced

worth the peace of mind. I feel confident that if I need to use it best buy will stand by the protection plan.

Love this set. Very easy to use and cleans the clothes well. Wrinkle free from the dryer.

Wonderful Machine very special works great love the steam Function.