Customer Ratings & Reviews

The Geek Squad is super! They deliver and set up our appliances/televisions and service any items that require repair. It is reassuring to have them as a back-up should we lose the function of any of our electronics.

If you are on the fence. Just know that the price for after warranty diagnostic, not including fixing the issue is 80% of a five year plan.

Will come in handy if the unit breaks. Pretty much will pay for itself if something happens to my appliance.

For protecting your investment, if you are going to use the washer on a weekly basis, play it safe and get this 5-year standard protection

I purchased this with a machine that ended up having some trouble. It was reassuring to have the coverage. Unfortunately, we had trouble during the COVID quarantine. It took about a month for us to have someone come and look at our machine.

Good service and great customer service and they will answer all your questions you have

So far so good! It states that I need 50 characters.

Geek squad is the best. Worry free service and help you can count on.

While the protection is worth the expense, if you have a Total Tech account, you get an even better deal. For a brand new item over $200, I always go for the protection plan. Best Buy has always been responsive when I have encountered any unexpected problems.

Haven’t had to use it yet, but nice to k ow that I have protection- especially living in the country and knowing someone will come to us!

Hopefully dont have to use it … but Best Buy is very supportive and they are great

The main reasons we buy our appliances at BEST BUY is the geek squad protection and service. But the service from BEST BUY's geek squad bar none better than any competition

I would highly recommend to get a warranty cause as we no anything can happen it pays to have back up its well worth it

Just like my other products I’ve bought from Best Buy, i always get the extended warranty through them. It helps incase something goes wrong that you had no control over. You pretty much get a replacement. The plan is well worth the $ spent on it.

Very pleased with the price of my warranty. I also like the fact that I was able to choose a 5 year warranty plan. Most stores only offer 3. I have used my warranty one time in the past (for a different product) and was pleased with the service.

The agent came out and helped me to understand how to use my machine and was very nice, Courteous and patient

Great service!! Everything was fast They helped me install my washer

Geek squad has actually very good service the are quick, efficient and they don’t hesitate if there is a need of reemplace a product

They always follow through and repair or replace problems.

Very helpful and professional. I am very happy with the results.