Customer Ratings & Reviews

the protection plan is definitely worth it. My old machine broke, two years after buying it, and best buy ordered the parts, sent out a professional service tech to do the repair, and my machine was good as new.

We always purchase the 5 year Geek Squad Protection Plan when we buy a product from Best Buy: worth the peace of mind to know you are covered beyond Mfg. Warranty.

The service technicians Jose and his partner did a super job installing and connecting our new washer as well as explaining its operation.

Love that I'd I have any problems help is one call away

I appreciate the help definitely nice to have if you’re having any trouble or issues thanks

Have purchased protection on many of my electronics, but only needed once and came in handy. Repairs were made at no cost

Had gsp on my LG washer about 4 years ago. Had about three repairs overall with the last time finally warranting me a new washer. I'd say after calling in a repair request we would have people over to assess the washer in 1-2 weeks. The geek squad are easy to communicate with.

really impressed with the quick response, and the kindness of staff

Very professional. Called when they were on their way and wore masks when they got here. Removed and installed washer/dryer in no more than 30 minutes.

The geek squad protection provided expert installation of my set

I have yet to use this I am going to be calling in a couple of days and will return back to let you guys know how the service was crossing fingers they can help me with my problem that I am having!

I took out the 5 year ext warranty because of their customer service. Never had a prob.

Easy to sign up for .. haven't used it as of yet .. so not sure how well they respond

Great coverage and protections for the value! always great to have

If it were not for Geek squad I would not have had my previous machine replaced due to the multitude of issues with it.

Five year Geek Squad protection is a must preferable option for the buyers. Feeling safe about the product. Great Geek squad customer service. I strongly recommend to go for 5 year protection plan

We ordered a new washer with the 5 year Geek Squad Protection plan. So far we haven't had to use it, so, so far, so good!

Save your money, its not necessary to purchase geek squad-for me at least. If you invest in a good brand with warranty, just use that and take advantage

havn't had to use yet, hopefully don't have to. Doing this for my entry to chance to win

Love the quality and slim appearance which does not take a lot of space