Customer Ratings & Reviews

I often buy the warranty because I feel better having it, it’s a gamble but if I don’t I’ll end up wishing I had!

Installation was smooth but there was a small error made by the person taking the order. He put my dryer in warranty in place of washer

Best plan ive found so far and this will help with maintenance for years to come on my appliances.

Samsung washer had to be replaced the day it arrived but a 2nd one came and it has problems. I don’t blame geek squad but the garbage Samsung makes

Great because Geek squad comes out if there are any problems. So far i haven't needed them.

Haven’t had to use and hope I never do. But gives me peace of mind knowing they are there if anything goes wrong

Wonderful to work with solved my issue with my dryer door seal in a timely manner

I've always purchased geek squad protection with all my new product purchases. It's well worth the ease of knowing your product is covered. I purchased the 3 year but ended up going with a 5 year instead.

Had this a few weeks now and works great. Still havent tried the steam option yet. Overall really nice dryer.

easy to claim if needed no problems to make a claim and repairs or exchange are gurantee

Nice washer. Better then the top load that tears up clothes and uses less water. Syncs with dryer. So far so good. Got the 5 year protection because super advanced dryers break a lot.

Great service and customer service they help me right away and also my appliances are working great

5 years of extended protection for $200, great deal. Appliance repair labor and parts are super expensive.

Really good washer and dryer very silence when doing their work

Protection plan is a nice feature from Best Buy as they are covering repair/parts replacement and many more things along with the best agents for proving support

Delivery and installation of my new washing machine and haul away of the old unit was excellent and the 5-Year Geek Squad protection plan gives me great piece of mind regarding this new appliance.

Love the new washer and dryer. Quiet and gets cloths cleaner than my old machine. Holds a large amount of cloths with ample water for the job.

I would always recommend this for any major appliances. I got it for my washer and dryer and hopefully I don't have any issues, but if I do at least I know I am covered.

I have only had to use the warranty from best buy time, however I got a new camera since the original one I purchased broke and was no longer in stock. totally worth it on large purchases where if you need to repair or replace once it pays for itself.

Washer and dryer have been great. Quite machines and look nice in the home.