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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 5635 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 155 Showing 3,081-3,100 of 5,635 reviews
  • Rated 5 out of 5 stars

    washer and dryer service contract

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    haven't had to use it yet but the value for what is been offered is good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always purchase the warranty.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the warranty. I have small children so it’s a must.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Good stuff very helpful they didn’t hesitate to help

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Able to enjoy my Large Appliances. Worry Free

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn’t imagine such high end appliances without the warranty. If anything happens, I’m worried free

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have peace of mind knowing that if i need anything fixed, they'll be there to help us out.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were very friendly and knowledgeable. Answered all my questions regarding the installation of my Samsung washer and dryer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    THANK YOU

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you gor my protection it wss well worth it thank you again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad protection plan is recommended because if they can't repair, they replace the same.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great team. Though am yet to use my 5-year geek squad protection. I will definitely recommend them for a friend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, does what it is supposed to do. Will always buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection you can't beat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It guarantees that I will be well protected for many years to come.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    More coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Suggest to everyone to get the coverage ou need on all purchases, Best Buy is the best

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hope to not need protection plan.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We hope to not need protection plan, but if we do the features appear to be good and the cost was reasonable. We purchased this because frontloading washing machines are expensive to repair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very happy with the service that I received from the Geek Squad. They were very professionally

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good plan, if something breaks it will cover it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't leave the store without it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must for all appliance and electronic purchases. The geek squad is a must for peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So smart to get

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you get opened box items or even products that have good and bad reviews so good to get ha vent used yet but if I do I hope they come through for me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer/dryer tower. I am short and I am able to reach all the electronics and inside the dryer.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got suckered into buying this warranty. Best Buy claimed to have great service. That’s why I spent 3 hours on the phone trying to get a refund on the accessories for a gas dryer we had canceled. Like why would I want to keep the gas accessories if we can’t do a gas dryer. Waste of time with Best Buy.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    GSP is a good purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation had a small glitch but the installer finally figured out what he needed to do. If anything went wrong I knew I was covered.

    I would recommend this to a friend