Customer Ratings & Reviews

It was my first time buying a conpletely bew set so I was extremely nervous and anxious. Now 2 months after purchasing, I can say I am so happy with my decision. I love doing laundry now! Everything always smells amazing and is so soft.

I purchased this extended protection to cover the purchase of my new washing machine. Had bought a new washer (different brand) from another retailer (big mistake) as it didn't last even 2 years before breaking down. So I decided to try another brand and not wanting to take any chances, I decided to purchase the 5 year protection plan. I hope to never have to need it, but it's comforting to know that it's there in the event of any problems. The cost of the plan is minimal compared to having to buy another new machine. Would recommend the extended coverage.

The agents delivered my washer and dryer on a third-floor apartment complex with ease, smooth installation, and they were very gentle with my new washer and dryer. Excellent service.

A must have for any purchase from Best Buy. Glad I purchased and have my items covered. Problem when husband purchased items and I purchased plan. Difficult for Best Buy to connect the two even with exact same address. Was finally resolved. BEEARE!

Absolutely love geek squad! We had the sound go out on our 55" TV. They scheduled service and came right to my house so we didnt have to worry about transportation of the TV. Ordered the parts, and came back to complete the repair all within a week. I only buy my electronics from BB specifically for Geek Squad!

I haven't had to use this yet, but did on a dishwasher we bought several years ago. It has been difficult to find local repair people so this works !

These individuals will walk you throught the process or come out and fix the issues you have with any of your purchases! Slap that warranty on it and protect that purchase!

I replaced a front loader with a top loader, same brand. My dog loves to eat the gasket on the FL, so I needed a TL. I love the large capacity and the quiet operation of this washer. My clothes come out clean, as do my great grandchildren's and their parents. I got the champagne color, it's a beautiful color.

Geek Squad is always good to have, it really pays off to have it in the long run.

Works super good, very heavy! Just pay for delivery lol

I haven't needed to use it. I bought it because it sounded different than other warranties (inclusive and easy to execute if needed).

After the geek squad set up my new washer and dryer they explained my warranty to me. I feel like I will never need to use , it but I’m happy that I purchased the extended warranty. I felt like it was the best thing to do since these units a very large and a bit more technical to repair. The lead geek squad gentlemen that delivered our tv a few years ago was the same one who did this installation for us. It was reassuring to see a familiar face and someone who truly is professional.

The process for adding the geek squad protection plan was smooth and easy to do. No hassle and very quick. Highly recommend!

I've used geek squad for 5 years on other purchases and started a new 5 years with them. They are very efficient and explain your problem and how they are going to fix it. They do come within a reasonable amount of time

The agent installed the washer and made you sure it was working properly before he left.

Bought the set with extraa warranty (first time ever). Developed an issue with the dryer and found out that i had a warranty still on the dryer Within 24 hours of problem starting, the geek squad has a brand new dryer being sent to my house. SERVICE!!!!!

I received a $100 gift card from Best Buy because I exchange my Appliance

I always add a protection plan just in case! Just do it!

Excellent washer and dryer set. Washer gets rid of the stains and clothes smells fresh after every wash. Dryer fully drys clothing very efficient units.

The washer and dryer are big enough to fit 3 king size comforters and they run quiet enough that my baby can sleep without disturbance. The Blue brushed finish is really cool. The pet care wash runs longer than normal but cleans pet hair well