Customer Ratings & Reviews

Love my new range. After looking for a very long time we decided to finally make the switch to induction. Best decision ever! I love how quick it is to heat a pot of soup & boil water. Also has a ton of heat setting options. Wish I had done this much sooner!

You need the additional protection nowadays. I haven’t used it for this purchase yet but it’s is essential.

Excellent technicians knowledgeable, helpful and professional

This is the best plan to get. Longest protection plan, helped to fix items at year 3-4 when they start to have issues. Or if they can’t fix give you the exchange. For the similar item or its value toward the replacement item… if you can afford it get it

The installers were professional & new their stuff.

Haven’t had a chance to use it yet. Hope I do not but I’m glad to have purchased it.

The agents quickly and professionally installed our new dishwasher and disposed of our old dishwasher. The service was excellent!

I have not used it yet but I am glad I had an opportunity to have protection plan.

my wife loves the washer and i like the warranty. as always i had awesome service.

I bought this Geek Squad protection plan because of the good experiences I have had with them on my other electronic devices that had problems way over my capabilities to handle. They have fixed my devices in timely manners; I've learned to trust them. Also they are in-town and convenient to me.

Agents brought refrigerator in and unpacked it. Only then did we find the door was dented. The 2nd one was damaged in shipping. But the guys did what they were supposed to.

They work good love them help me with no issues very nice

The geek squad crew were very friendly and professional. I always get a protection plan since appliances aren't built to last as long as they use to and it gives me the peace of mind that if something goes wrong I have professionals that can take care of the problem promptly and properly.

Great refrigerator. Everything this company makes is made to last.

The microwave was installed as expected. Had product issues but on 3rd try we got the microwave oven installed, tested, and is operating. I purchased a 5 year Geek Squad warranty in Feb. '23. I expect that if there are any issues the Best Buy/Geek Squad personnel will be able to correct any issues or failures.

Definitely smart investment to purchase extended warranty. A service call will cost a flat $175

After waiting for several months for the delivery and installation of our new dishwasher, I was thrilled to know that I could add the protection contract after the dishwasher was installed. No sence in putting it on at the date of purchase and wasting 3-4 months of the contract.

I've had my microwave for 3 and 1/2 years and it came with my home but unfortunately it crapped out for no reason. When it worked I really liked it so I bought the same one at Best buy and the installation was seamless. They came on time and microwave looks great same model and it appears to be working well. I bought the warranty and I'm hoping I never have to use it

Ruben Barrientos from Geek Squad was AWESOME!!!! Gas Range had problems, Ruben came out and repaired. He was an excellent example of what you can expect from purchasing Geek Squad Protection. Timely, helpful, cordial, knew his stuff and if he didn't he would research and resolve, gets the job done right, excellent representative for Best Buy. Best investment I've made. Worth every penny.

Nice to know that I am able to guarantee that my product will be insured and fixed if needed.